ThePhoneMn
Vendor
Hi all,
We just upgraded our in-house IP Office from 8.1 to release 9.0.100.845 last night. Now our 5621 VPN phones do not work. I checked the firmware of the VPN software on the phone, matches the firmware for 9.0. Confirmed Power User with Remote Worker enabled. The license VPN IP Extensions is now Obsolete. The Allow Remote Extn in the VoIP tab is no longer there.
When I run a SysMon, I get an H323 Event stating "VPN Phones not allowed".
Any suggestions?
08:40:51 58915387mS PRN: IKEfindPolicy: Don't know peer
08:40:51 58915387mS PRN: IKE:rcsIKEMessage Problem processing peer message
08:41:03 58927169mS H323Evt: Recv GRQ from c0a80045
08:41:03 58927169mS H323Evt: e_H225_AliasAddress_dialedDigits alias
08:41:03 58927169mS H323Evt: found number <223>
08:41:03 58927249mS H323Evt: Recv: RegistrationRequest 192.168.0.69; Endpoints registered: 1; Endpoints in registration: 0
08:41:03 58927249mS H323Evt: e_H225_AliasAddress_dialedDigits alias
08:41:03 58927249mS H323Evt: found number <223>
08:41:03 58927250mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya VPN phone
08:41:03 58927250mS H323Evt: RRQ --- [highlight #FCAF3E]Extn(223) VPN phones not allowed[/highlight]
Been there, done that
We just upgraded our in-house IP Office from 8.1 to release 9.0.100.845 last night. Now our 5621 VPN phones do not work. I checked the firmware of the VPN software on the phone, matches the firmware for 9.0. Confirmed Power User with Remote Worker enabled. The license VPN IP Extensions is now Obsolete. The Allow Remote Extn in the VoIP tab is no longer there.
When I run a SysMon, I get an H323 Event stating "VPN Phones not allowed".
Any suggestions?
08:40:51 58915387mS PRN: IKEfindPolicy: Don't know peer
08:40:51 58915387mS PRN: IKE:rcsIKEMessage Problem processing peer message
08:41:03 58927169mS H323Evt: Recv GRQ from c0a80045
08:41:03 58927169mS H323Evt: e_H225_AliasAddress_dialedDigits alias
08:41:03 58927169mS H323Evt: found number <223>
08:41:03 58927249mS H323Evt: Recv: RegistrationRequest 192.168.0.69; Endpoints registered: 1; Endpoints in registration: 0
08:41:03 58927249mS H323Evt: e_H225_AliasAddress_dialedDigits alias
08:41:03 58927249mS H323Evt: found number <223>
08:41:03 58927250mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya VPN phone
08:41:03 58927250mS H323Evt: RRQ --- [highlight #FCAF3E]Extn(223) VPN phones not allowed[/highlight]
Been there, done that