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Hi all, Can someone please explain how i can capture/print all area codes, RLIs, time zones and create a spreadsheet? thank you in advance.

I was out of the office yesterday, I'm just reading this. Thank you for your response, I will look into both of your suggestions. Thanks!

Hello, Is there a way to delete several messages at once, or delete all messages at once rather than pressing 76 after each message one at a time? We have VP's who have to save a number of messages, then want to delete them as one bunch, instead of pressing 76 one at a time. Please tell me...

Thank you so much for your quick response. i've made the change and i'm back in business. thanks again!

Good morning, I am trying to block a number from being dialed, (which my office does often), and I've run out of SDR blocks. can anyone tell me how to expand MXSD regarding LD 90? I don't know what load to look for this feature and what to do when I find it. Thanks for your assistance. See...

Good morning, We have (25) employees who use an alias name. Is it possible to assign their actual name and their alias name to one extension so both names can be accessed in the Corporate Directory pointing to one extension? I know I can't assign 2 names to Key 0, but I'm wondering if there's...

This is good information. Thank you for responding!

Thank you all. This is a serious issue in my office, and we will have to figure someway to resolving this, I will suggest advices that were suggested to me, and again, thank you.

I thank you all. Right now in my office there is a need to save all communications and I was asked to block all VM deletions. I didn't think it was possible to blocked end users from pressing 76 to delete, but I had to make sure. technology happens...

Thank you for your response. We have a 24 port CallPilot 5.0, with more than 300 mailboxes. I know the messages will pile up, but the powers are requesting this at this time. I appreciate all of your information, thank you.

Hello, I need to block the entire office from deleting voicemail messages in their individual mailboxes. Does anyone know how I can deny the ability for individuals pressing 76 to delete? thank you!

Hello, I would like to import a generic greeting to approx. 100 individual voice mailboxes via a .wav file and I don't want any of the users to be able to log in and change this greeting. Is it possible to block a user from changing this greeting on their own voice mailbox? (CallPilot 5.0)...

Hello, I started a thread on 7/3 questioning how to update firmware on VoIP i2002 sets @ different locations. I received an answer that IP phones software upgrade is done via signalling server. I'm not sure how to start or finish this process. Any additional info would be greatly appreciated...

Thank you!!

I just tried to up the firmware on the IP phone: LD 32 FDLU 252 0 0 4 error message: this command is not valid on virtual superloops, do not physically exist. Can anyone give me the prompt to use? Thank you so much.

Thank you everyone!

When using a 3903 set at our main loc. I can use the Navagation keys to see the extension associated with the name. When using an i2002p2 set, the user must press the Dial key to see the extension and sometimes they just want to know what the extension is, not necessarily dial the extension...

Good morning, CS1000, with 2 other locations using VoIP i2002 sets. when using the Corporate Directory, users get the name display but not the extension. Is there a way to fix this? Appreciate any advise.

I really appreciate your help. Thank you for responding. i'll keep trying...

Thank you. I'm creating Extension Summary Reports using TM. For the extension, I use 01, for console 1. These are inbound calls that "0" out of the auto attendant to the console, then they are transferred to one the the AUTO keys. The AUTO keys transfer to caller to a programmed 800#. I...