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We are currently opening a new building and connecting to our current CM 6.3 environment as an LSP. We use tenant partitioning, but in most of our locations we have converted the attendants to regular agents and use attendant VDNs/Vectors for a bit more control in call flow. I have been asked...

The LLDP configuration was successful. Pretty simple and gives me greater control at the switch level to change VLAN assignment. This allowed us to remove the LQ2 entry from the DHCP scope completely and just rely on LLDP. You can enable LLDP at the global level by issuing "LLDP run" command.

It looks like LLDP is going to be the answer to our problem, we start testing today. Ill post the results in case others see this post. Cheers John

I am working on a VOIP implementation plan for a existing building. This building has a single class B data network, but I would prefer to cut the voice network into five class C subnets (one for each data closet). The problem I am running into is the single DHCP scope for the data network and...

I was unable to find anyway other than what Kyle555 mentioned. Using One-X to play the greeting and using a recording software. Too bad as the greeting is in there somewhere as an audio file. Thanks

Is it possible to export a personal greeting to an MP3 or WAV file from Aura Messaging 6.2? I am looking in the guide as well, but am trying to answer it quickly for an executive. Thanks

Also "list usage hunt xxxx" may be useful as well.

You can use the 46xxsettings.txt file to modify how the phone screen displays feature buttons using the following entries. (These include the descriptions below): ## PHNSCRALL specifies whether separate screens will be displayed for call appearances and features. ## Value Operation ## 0...

Actually not a bad idea. Thanks

I may need to clarify the issue a little, I am looking to see if I can adjust the outgoing volume. Callers are reporting they can't hear one of the customer service agents very well. The phone has been replaced, punched down to a new port, and im still having issues. Thank you both for the...

Can anyone tell me how to adjust the handset volume on the 7406+ model phone? The regular 7406 has the slider near the handset plug, but its gone on the 7406+. Someone's dad must know how to adjust these old things. Thanks

It looks like I will need Avaya to enable it then. Thank you for your all your help.

System S8700 CM3.x If I issue the change remote-access command and it says that is an invalid entry, does that mean the remote access has been permamnently diabled and I need to have Avaya enable it again. Is there a comannd to confirm that it is disbaled or is the fact it says the command is...

That is perfect, thank you very much. You always have the best answers.

I currently have an Audix 5.1 system and am running close to my 1k licenses. Is there a way to tell how many subscribers are auto attendants, bulletin, and standard call answer boxes? Thanks

Thanks Bsh. I think at this point they will need to change the businss process as the technology just does not seem to be there to intercept or hand off calls that originate on the cell number. Thank you

It looks like the EC500 only works if the caller dials the office number, not the cell number, is this correct? I have been trying to change the business proces for what number they hand out, but the current request is for callers that dial the cell number to be intercepted or handed off to the...

Interesting. I have EC500 setup on my cell phone so that I can hand out my desk phone number and have it ring on my cell. I was not aware I could have calls pulled back into the PBX via the cell number. Thank you very much

The system is an S8700 running CM2: Operating system: Linux 2.4.20-AV15 i686 i686 Built: Mar 15 09:42 2005 Contains: 02.1.118.1 Reports as: R012x.02.1.118.1 Release String: S8700-012-02.1.118.1 UPDATES: 02.1.118.1-10885 activated hot...

I currently am running an old Definity CM 2 system and have been asked to find a possible solution for mobile users. We have 200 traveling sales reps currently using iPhones and would like to be able to leverage call handling to provide option to callers. I have reviewed several apps and ideas...