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The client told me when someone else is already on a the phone. he had a function to be notified when that other person hangs up. a small sound was made on the phone and a message saying "this person is free, you want to call him?

Hi, I was asked by one of my users if it was possible to get a notification on his phone when someone else ends his call. The client had this function on another job on another phone system. The system we have is a Mitel 3300 and the phones we have are SS4015, SS4025 and IP5224. Thanks for...

Everything works as expected. My user is happy, I am happy, I learned something, everything is good! Thanks!

I think I just figured it out: To enable call forward on 5432 to 123-456-7890 (using 8 to reach external): *614 5432 8 1234567890 (without spaces) To disable: *6*4 5432 I am going to test and get back to you. Thanks

Sorry, I am still a newbie on this system. Could you please explain a little how to set the number to forward to and enabling/disabling the Call forward? Our FAC for "Call Forwarding - Follow Me - Third Party" is *614 Our FAC for "Cancel Call Forwarding - Follow Me - Third Party" is *6*4 Our...

Hi, We have a setup of 4 faxes in a hunt group. The system speed call number goes to the hunt group. The hunt group has 4 difference extension for all 4 faxes. I have a call rerouting currently setup on the hunt group so all the faxes are automatically forwarded to an off-site system (800...

Will this act like a key assignement? For example, can I set a key to toggle between "Do Not Disturb" ON/OFF states and key it lit when turned ON? Also, I can't find the "Call Forwarding Always" in the Feature access code assignment list.

Can we program a Feature Key such as "Do Not Disturb" or "Call Forward Always" directly on a 4015? I know it's possible with a 4025 but I did not find a way with a 4015. Also, the manual mentions something like this which is not working either: To Program a feature Key: 1. Dial 47. 2. Press an...

Hi, I am trying to modify an existing call flow for holidays. It is set to a line group then to a mailbox (for different languages). Is there a way to test a call flow without activating it in real-time in the middle of the day? NuPoint Messenger: Build: 11.0.5.9.01 Thanks!

***Update*** First, I created a new call redirection assignment and assigned it to day, night1, etc. and it worked. But I found the speed call option easier so I tried it (changed the "actual number" to the one I wanted it redirected to) and it worked fine. I will keep it that way if that's...

First, I would like to thank all of you for your help. I did not know this community was so active and helpful. For my "analog lines", I will try to answer from the best I know. My guess would be that these are analog trunk lines. There are 6 Analog Trunk Assignments with card type "Hybrid 4...

I am not very familiar with call rerouting so should I create a call rerouting assignment with the extension where I want to reroute and set this assignment number to "Day", "Night1", "Night2", "1st Alt." and "2nd Alt." ?

Hi, We currently have two analog lines running two fax machines. One of the faxes will be removed but we still want to receive faxes from that line on another fax machine. What would be my best solution? I am using a Mitel 3300 ICP. SW version: 7.1.4.9_1. Thanks!