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I've tried watching it in monitor and all I see is: ********** SysMonitor v11.0.4.0.0 build 74 [connected to 10.156.XXX.XXX (XXXXXXXX)] ********** 89627919mS LVM(email): VM Email request added to queue - size = 7 It doesn't give me the detail I'm used to seeing in a vmpro SMTP log. Maybe...

Is there an SMTP log for embeded mail? I have a customers Vmail to Email quit working after they made some server changes and I need a way to show them what response we are getting from their exchange server.

I have discovered a weird problem with a multi site location that all share a common voicemail pro. IPO Server Edition 10.0.4.5 appx 400 IP phones at 20 locations Centralized Voicemail Pro SIP trunking If Ext1000 at site A, dials the 7 digit DID for Ext2000 at site B, the calls goes out a...

Actually, I got it working. I had to put the IP Address in the domain field because the SIP registrar doesn't have the domain defined. At least that's what the configuration guide in maketing tools says.

I'm trying to use Avaya communicator for windows on a new IPO preferred edition 9.1.6. I've got TCP port 5060 enable on the LAN1 Voip tab. I've enabled office worker license for my users. All of the phone passwords are set to a 4 digit code. Is it the H323 phone password, the user password or...

I'll have to take another look at it tomorrow. I was able to log in, I just didn't see how to change the address in providers. I did what tlpeter suggested and reinstalled the application. That was quick and easy. Thanks for you help.

So after doing the initial config of one-x portal, the customer gave me new IP addresses for all of the equipment. Now one-x portal doesn't work because it is still looking to 192.168.42.1 for the IPO connection. Does anyone know where to make it look at the new IPO address or is there a way to...

Does anyone know if Avaya offers any training on the ERS3500 switches? I've have some luck setting up small systems with the Run IP Office Verbose script but I'd like to know the switches better and I don't know much about layer 3 switching. When I've asked Cisco guys for help, they usually cant...

SFA didn't help. Is there a way to turn off that forwarding through programming?

Okay Experts, Can you look at the below TN and tell me what might be preventing users from transfering calls to this analog extension. Could it be the CCSA? Or the FTR FDN 7738(does that mean it is forwarded to 7738?) Thanks, Jason TN 020 0 03 00 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 7770...

I playing with an ERS 3524 in my lab and I ran the IP Office script so it has created VLANS 42 & 44. When I connect my PC, it is given an address in the 44 range but I cannot access the IPO on the 42 range. Should I be able to access the system this way or I do I need to use the 2nd LAN ports on...

I've got a system with a dead call pilot. Since the voicemail is unavailable, calls are overflowing to the operator. This is quite overwhelming for the operator. They would prefer calls continue to ring on the set. I've set the CFN0 to the maximum 15 rings but many persistent people stay on the...

Can you give me a high level overview of what is needed? Is there licensing conserns? We have a bunch of schools that all had similar option 11c's but only a few remain. One of the remaining systems is restarting intermittently and I want to see if I can isolate the hardware. I notice they do...

Thanks Joe, I didn't catch that those were remarks. That fixed it.

I'm using 9611 phones on 9.1 server edition demo and I'm having trouble modifying the screensaveron time. I'll explaing what I've done so far and maybe you can tell me if I've missed something. 1. I'm running apache web server on my pc and I've got the phones set to look at my pc as the http...

So according to the config, the daily routine should run at 1 AM. Correct? But then look at the Alarm history below. The users reported that all the phones droped at about 11:00 AM today. They say this has been happening for months but aren't sure if it is always at the same time. I verified...

I have an option 11 with meridian mail and people are complaining about the auto attendant not picking up. The only way I've been able to reproduce the problem is to make more than 4 simultaneous calls. Since we have 4 ports, the 5th call just rings. When a port becomes available, the mermail...

Just a follow up, I resolved the problem by changing the voicemail ports CLS call restrictions to SRE(semi-restricted). This will allow them to recieve trunk calls but not place trunk calls. For this customer, that is fine.

Does the CallPilot Mini have RPLs? Thanks, Jason

I recently found out that people can transfer to 911 from the call pilot mini auto attendant conected to Option 11. I've tried changing the NCOS of the voicemail ports to 0 and 99 but neither of those worked. Any suggestions on how to prevent people from doing this? Thanks J