Transfering to 911 from CallPilot mini auto attendant

[jdennis76]

I recently found out that people can transfer to 911 from the call pilot mini auto attendant conected to Option 11. I've tried changing the NCOS of the voicemail ports to 0 and 99 but neither of those worked. Any suggestions on how to prevent people from doing this?

Thanks
J

 

[GHTROUT]

I would use the restriction permission list in Call Pilot

~~
Gene at GHTROUT.com

 

[jdennis76]

Does the CallPilot Mini have RPLs?


Thanks,
Jason

 

[jdennis76]

Just a follow up, I resolved the problem by changing the voicemail ports CLS call restrictions to SRE(semi-restricted). This will allow them to recieve trunk calls but not place trunk calls. For this customer, that is fine.