I can call Ext 7770 but cannot transfer a call to it "Release and try again"

[jdennis76]

Okay Experts,
Can you look at the below TN and tell me what might be preventing users from transfering calls to this analog extension.
Could it be the CCSA? Or the FTR FDN 7738(does that mean it is forwarded to 7738?)

Thanks,
Jason



TN 020 0 03 00
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 7770 0 MARP
CPND
NAME CHENA & RAMPART ROOMS
XPLN 27
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT
TGAR 5
LDN NO
NCOS 5
SGRP 0
RNPG 0
LNRS 16
XLST 1
SCI 0
SCPW
CLS FR2 DTN FBD XFA WTA THFD FNA HTD ONS
LPR XRA AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSA-CSI LNA TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD SHL ABDD CFHD
USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTC
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR PHD
FTR FDN 7738
DATE 27 OCT 2004

 

[Wanebo]

Try changing SFD to SFA in the CLS. If that 500 set is forwarded then transferring a call to it would need secondary forwarding allowed there in order for it to transfer the call again.

 

[jdennis76]

SFA didn't help. Is there a way to turn off that forwarding through programming?

 

[StanleySteamer]

It is CLS FR2 that is your problem.
If you need to transfer external calls to this extension then try FRE.
You can read all the options in the Feature Guide under "Access Restrictions".
The FDN is only for Forward No-Answer calls.