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Hi All, thank you so much for all the info. to Bas1234, the CRAFTCLEAR works 100%. thank you all again.

Hi David, no luck with those codes. doesnt work either.

Hi There, i have upgraded a clients IP office to version 8.1.69. they have all 1608 ip phones running on the system. the problem i have now is that when you want to clear a 1608 phone with (MUTE CLEAR #) it doent do anything. does anyone know if the clear code has changed? thank you.

Hi There, two clients of ours has transferring problems on their IP Office. when the switchbaord operator is busy on an incoming call, transfer the call to a user, at the same time another inbound call is ringing. when she transfer the first call to take the second call and tries to transfer...

wow.. thanks for the reply Mark, will do the changes and let you guys know. thanks again to everyone for the replies.[smile]

i have deleted my admin tool and reinstalled it and still get the same message on the button programming.[sad] im using 8.1 (63)admin tool. is there a later version thats out?

Thank you so much for the help. will do the changes on the ip route.

yes i did. the ip address of the pabx is 192.168.70.1 the default gatway is 192.168.70.254 and the submask is 255.255.255.0. i set the ip route as follows: ip adrr..0.0.0.0 ip mask...0.0.0.0..gateway 192.168.70.254. but ijust chect the ip route on a backup, i didnt set the Destination to LAN...

thank you so much for the reply. you guys are realy a big help. i will let the ip guys know who setup the vlan. thanks again.[smile]

ok. i will delete the admin tool and reinstall it. thanks for the tip.

Hi There, is there a way to set the VLAN ID on the Lan or the Wan of the ip office? i have a client that created a VLan on their network just for the ip office. the vlan id is 50. I have a 1616 ip phone on their network which has a fixed ip address in and the VLan is set to id 50. with the ip...

Hi all, i have a problem programming buttons on 3 x DBM32 dss panels linked to a 1416 phone. The problem is when i go to the Button programming on the user and create user buttons. once i get to button 104 (which is already on the third DBM32) and click the (Ok) button after setting it for a...

Hi guys, yes i did tick the Reserve last CA box.[smile] Can it be that there are to many short codes and directory speed dials? The Admin tool is dead slow unless i untick the validation and validate my changes once i send my info to the system. can it not cause the processor to have a delayed...

Hi There, I Have a IP Office 500 V2 that has an intermittent transfer problem. when the switchboard operator is busy on a call and another call comes in she cant seem to transfer the first call. when she press the transfer key it dont do anything, the call just remains by her. She have to then...

Hi guys, I got it sorted. thanks for all the help.

Hi There, is it possible to use the (speed dial) short code in conjunction with the dirctory number on a user that is barred via outgoing barr or via the user right? i have set a system short code eg: CODE *7N FEATURE: SPEED DIAL TELEPHONE...