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When I access the CUE to change the script to one of my closing scripts the original script continues to play. In CUE I use the drop down box to choose the script I want to play but it doesn't activate. It changes the wording when you look at the auto attendant but the original script...

% IOD365 Data send failed, retry timeout, % addr=10.120.100.234, sCount=3, rCount=0. % % IOD370 10.120.100.234 % % IOD365 Data send failed, retry timeout, % addr=10.120.100.234, sCount=3, rCount=0. Receiving this error continuouly on my TTY terminal. Checked TM for DBA and call collection...

receiving % IOD365 Data send failed, retry timeout, % addr=10.120.100.204, sCount=3, rCount=0. % % IOD370 10.120.100.204 The IP address is my TM server. How can I resolved this as I have checked that DBA is running, costing and collection has run successfully. Not sure what to look at next...

I can't open some of my applications whether I am launcing from a client PC or the Server itself. I get the following. "the system could not load the application from the server. Please check the connection to the server and try again. I can open other applications so I am connected to the...

I have a Norstar MICS 6.1 software that currently has one working PRI. I need to add another PRI to the system for site to site 4 digit dialing. We have the PRI card but do I require another PRI enabler code for this new PRI or is the enabler that is currently installed a system wide PRI...

I have a mailbox 7938 that wants to forward a message to a mailbox 1129 but the callpilto system states that mailbox doesn't exist. the mailbox is a valid mailbox in the Callpilot system but the user is unable to forward an existing message to that mailbox. Other users can forward a message to...

remove the mailbox for the secy's extension and the call will go to the general delivery mailbox

We have CS1000 Rls 5 and when a M3900 set gets an incoming call and is placed on hold the call disconnects after 4 minutes. We have tested other sets and models and find that only the M3900 set is disconnecting the callers. this doesn't happen on all of the M3900 sets. I have performed a...

The suggestion to place the 3 digit extension into the dial out number worked. Now when I dial 8 I get immediate dialtone and can dial the 3 digit extension to the CME. I want to thank you all for your brainstorming and input. It's working... Yeah!!!

I donot have a PRI to the outside world. I have the PRI Card in the Norstar connected to the PRI Port on the Cisco CME. The extensions on the norstar are 221 and 222 and the extensions on the Cisco are 400 and 401. I am using 8 as my destination code.

I have a CME connected to a Norstar via a PRI trunk. When I dial from the norstar to reach the CME I dial a Destination Code and then the 3 digits of the Cisco CME. When I dial the 8, the norstar seizes a PRI channel but I don't receive dialtone for 3 seconds to then input the 3 digit extension...

I have changed to absorb 1 and when I dial the 8 I don't get dialtone, however after timeout it simply drops my call. If I dial 8400 I get dialtone but nothing is outpulsed to the CME. I must dial 400 again to reach the CME. (I have to dial 8400-400) For some reason after dialing my...

Norstar PRI: PRI-A- NI-2- ISDN- ESF-B8ZS-Primary Clock Route 001- Dial Out none- PRI-A-- Public- DN type Public Dest Code: 8- Use Route 001- absorb 0- Normal Schedule All other schedules are turned off Dial Plan-Private DN -None- Private ID None Private DN Length 3 Public default DN length 3...

When I dial the 8 I have to wait 3 seconds for the dialtone to dial the digits to get to the CME. Sounds like what you are saying is the CME needs to send me dialtone upon me dialing the 8. On the Norstar, Once I dial the 8 and wait the 3 seconds timeout and get the dialtone or if I dial 8# i...

I have programmed my Norstar Mics to dial a destination code of 8 and the 3 digit extension to the Cisco CME. When I dial 8 the systems waits to time out for the second dial tone and then I can enter the 3 digit extension to the Cisco. It will tbe pulse out the digits and call the cisco...

I have a Nortel 4.0 CallPilot delivering messages to a Cisco UCM 7.0 IP phone. The Nortel and Cisco have a QSig PRI setup between the two. Occasionally users are complaining that they have voicemail message in mailbox but no messaage indication or the message in the mailbox was left several days...

I have a Nortel 4.0 CallPilot delivering messages to a Cisco UCM 7.0 IP phone. The Nortel and Cisco have a QSig PRI setup between the two. Occasionally users are complaining that they have voicemail message in mailbox but no messaage indication or the message in the mailbox was left several...

I have tried both of these ways= 1. Build a route that dials no number and uses the tie lines. 2. Create the 3-digit destination code that uses that route and absorbs zero digit. Here is another way: 1. Build a route that dials the 3-digit number and uses the tie lines. 2. Create the 3-digit...

I am trying to set up my Norstar MICs to dial 3 digits to the Cisco Call Manager. When I set up the destination code and attempt to absorb the access code, I dial the 3 digits it gives me dialtone and then I have to dial the 3 digits again. It seems it is requiring the access code to dial...