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  1. puttwill

    Music on Hold stopped working after storm and trunk card replacement

    I bought a new(to me) MICS system. I transferred the cards and amphenol cables to the "new" system, made sure the MOH and background music were both set on, and still got no MOH or background music. made sure there was still music coming from the source with me wand. I doubt any one has any...
  2. puttwill

    Music on Hold stopped working after storm and trunk card replacement

    Phoneguy427, I tried flipping the pair but still no luck ); thanks.
  3. puttwill

    Music on Hold stopped working after storm and trunk card replacement

    Firebird Scrambler, I did not check for the Nortel to be set to aux output. I can't find anything about this with Google search or tek tip search. Do you have a link to how check that? Thanks
  4. puttwill

    Music on Hold stopped working after storm and trunk card replacement

    The office who's Nortel Mics system I service had a major storm come through. It took out several pieces of equipment even though everything had surge protection. It killed lines on both trunk cards. I replaced both and the phones are fine now. The MOH still doesn't work. There originally wasn't...
  5. puttwill

    T7406e(cordless) call drops to one way audio

    Yes, 15ft from the base to the phone. The phone closest and the room they are in are only separated by a hallway, but it's an old fire station and the walls are double concrete block all the way up. I told them we could run molding down the concrete for a jack but they didn't like that idea. The...
  6. puttwill

    T7406e(cordless) call drops to one way audio

    Ok looked at the base station and that model number is t7406e
  7. puttwill

    T7406e(cordless) call drops to one way audio

    In looking for the answers to your questions, discovered I put the wrong model number in original title. I am talking about the T7406 or T7406e cordless system. I only mentioned the hard to wire as why we are trying a cordless rather then adding a new jack and corded phone. I see now that you...
  8. puttwill

    T7406e(cordless) call drops to one way audio

    My client has a MICS system and wanted to add a phone to a location that's hard to wire. We are trying out a T7316e and might add some more if they like it. I've never worked with these, so forgive me if this is a common or known issue. I dug through the old posts but couldn't find anything...
  9. puttwill

    ATA2 behind a Multi-link ZipLink

    I did some more testing today and got it working, but not very well. I had to dial VERY slow with VERY long button pushes. So I can save it in to memory buttons.
  10. puttwill

    ATA2 behind a Multi-link ZipLink

    yes, I meant line pool. I knew that didn't sound right when I posted it, but I couldn't remember the correct name. Yes it didn't make much sense to me that this is how it worked, but if I didn't set a primary line or have it set to a line pool, it wouldn't work. Setting both got it to work...
  11. puttwill

    ATA2 behind a Multi-link ZipLink

    The buildings are about 60 ft apart. The internet connection is very strong and outgoing calls have no lag or disruption, so I don't feel there is a wireless signal issue. The 4 wire rj11 that comes with the Ziplink is plugged in to thier biscuit jack that provides power. I ran a cable from that...
  12. puttwill

    ATA2 behind a Multi-link ZipLink

    Not sure if any one will have knowledge about this. I'm not getting much response from the Multi-link support so I'm going to try here. For those unfamiliar, the ZipLink is a wireless pots extender. I have one set up between 2 buildings at a clients site. If I put the analog phone directly into...
  13. puttwill

    Voice call to phone on ATA2

    Hey all, Looking to see if anyone knows if it's possible to make voice calls(call the extension and have it auto answered on speaker phone for 2 way talking) to an analog phone with speaker phone behind an ATA2. The manual just talks about making voice calls not receiving. This is the main...
  14. puttwill

    Find call foward

    The resolotion for this BTW is under call handling, we send DRT to Prime to none. We tried every button to clear Prime set under the set's line access. You could only change it from i/c to an exention. Nothing we tried set it to none. Thanks for the help.
  15. puttwill

    Find call foward

    I've never played with the DRT, so forgive my ignorance. I talked to my tech who was on site and he said the DRT to Prime did not have an option for off. There was only i/c and ablity to put in an extenstion. In the prime set, there was only option to put in extension, no ablity to set to none...
  16. puttwill

    Find call foward

    Here is some more info. The problem also happens on CO 16 and my tech onsite figured out that if you change the line's prime set, it changes what set the call forwards to on that set's intercom.
  17. puttwill

    Find call foward

    We recently added a new line card to a Nortel system we manage. One of the new numbers we added will ring 4 times on the phone it is suppose to, but then gets forwarded to the intercom button of a completely differnt phone. When you answer it, it says "Transfer from 15." The CO line of the...
  18. puttwill

    MICS v1 some phones stopped auto answering

    Good call on the port switch. Fortunetly I checked for an update before leaving. I feel stupid for not thinking about it. It was indeed a hook switch issues. When picking up the hand set, it would not reconize the off hook. I swapped with the spare phone and everything worked when it was sitting...
  19. puttwill

    MICS v1 some phones stopped auto answering

    I have a client with an old MICS. She got it used and we trade services(she's a vet so I fix her phones and she fixes my cats). It is on version 1(aka no terminals and sets like I'm use to) and she doesn't want to spend the money to upgrade. After many long hours back in August, I got everything...

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