Tyler,
you should be fine. What unit did you buy? If you're in need of terminals, we offer a far better terminal at a better price and comes with 3 year warranty.
Knectech
Knectech POS
If it is crashing at a random point on reading the trans.log, it may be a corrupt log. Also verify that your system date and time is correct on that terminal. Verify that the correct permissions are set on the shared drive.
You will need to pull the card numbers in the audit report and add the tips through BOH EDC as a separate transaction. The problem it may cause is that the customers may call to dispute the charge as they will see two separate charges from the restaurant.
once a batch is settled, you can not...
Cheekycj,
make sure DSW2 2 and 4 are on. If it is, hold the reset button down for 3 seconds and it should print the current ip settings on the network card.
From there, you can connect it to a local network and put your computer to the same ip scheme so you can pull up the printer in a web...
You can try using the default 100, 200,300,400,500 login but may not have full rights. You will either need to drop in an employee database or wait for your local reseller to create it.
go to EDC folder and in the processors folder you will see a settling flag. remove the flat and restart edc services. totals should appear and you can settle batch.
Knectech POS
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