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Hello whats the difference between Contact Store y Contact Recorder? I´m upgrading to R9 from R8.0. Should I upgrade Contact Store? Thanks.

Which version o ContacStore did you install?

I would like to know that too. I´m upgrading to R9 from R8

I´m Upgrading IP Office 500 v2 R8.0 a R9.0. Contact Store doesn't work on IPO R9.0 ???

answers: - All users use the same PC/softphone - PC is at the same site as the IPOffice - PC SoftPhone V ??? instaled with R7.0 DVD About intrigant answer: if I should not create a extension then what number of extension is configured in the user profile? For login, users need an extension...

Is a power user profile and CCR Agents. The idea is 2 or 3 agents in different times of day, log in softphone at the same site (desktop).

Hi, I´ve this error when softphone login: "An extension with this IP address is already configured". I´ve created user and extension, but when I login softphone, it tooks another base extension. Can you help me? Note: in the VoIP tab, IP address, it´s in 0.0.0.0 because the user don´t have the...

Hi friends, I´ve just upgraded the system from R7.0 a R8.1 and a virtual essential edition was created like overthebars said. Has this license a time of expiration???

Thanks for your answers, I´ve read the documentation but that was my doubt.

Thenks overthebars! A last question... in that thread talks about a systems with Preferred Ed License but not about systems with an Advanced Ed License. Is the same??

If I upgrade, then there is a way to downgrade?? thanks

But I cant explain it... my client has the Advanced License and now I´ll tell him that he has to buy an obsolete license!

OK that´s a bis problem!... If I upgrade to R8.1 without the essential license then it turn back to Basic Mode or there is a time to purchase the license (90 days) ???

Hi, my client has IP Office R7.0 whit Preffered and Advanced Edition, CCR and VMail Pro running. He has purchased an upgrade lic to R8.1... He needs a Essential Edition licence???

Hi, my client has IP Office R7.0 whit Preffered and Advanced Edition, CCR and VMail Pro running. He has purchased an upgrade lic to R8.1... He needs a Essential Edition licence???

Hi, i´m trying to establish a SIP Trunk between an AVAYA IP Office 500V2 R7 and a PBX Nec Topaz. Can anybody help me? Thanks.