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  1. RickKeifer

    IP Office PLDS Licensing How do I find licenses registered under the serial number (Dongle Number)

    Thank you Janni78 You have confirmed my fear. I don't think there is a way to get the licenses using the dongle number which is very unfrotunate. RK
  2. RickKeifer

    IP Office PLDS Licensing How do I find licenses registered under the serial number (Dongle Number)

    This is insane I am making my way around the new PLDS Licensing and Sold To location database, etc. I can get a LAC registered against a serial number and MAC Address of IP Office. Once you use the LAC it is no longer needed so we don't keep them. What i cant figure out to do is where can i...
  3. RickKeifer

    Has anyone out there deployed the new Contact Center Select on IP Office

    This is why I love this forum. At least I don't feel like I am on an island now :) And also now know I am not going crazy. I am looking for any kind of detailed manual. The one i have just relays the different tools but doesn't offer a shred of troubleshooting tips. WOW. Out of the 6...
  4. RickKeifer

    Has anyone out there deployed the new Contact Center Select on IP Office

    I cant find a resource even inside Avaya. Nobody knows how to configure this thing. The documentation is a joke.
  5. RickKeifer

    server edition

    Try Administrator as the password. if he was a standard Avaya IP Office user that sometimes gets stuck in the head.
  6. RickKeifer

    Tought time with 9608

    als where are the setting for autocreat extension.\
  7. RickKeifer

    Tought time with 9608

    But we dont want to use the memory card right. it is not a v2. One of the other posts says that the files arent on the card. i notice that without an sd card i cant see whait is on the pcmcia card at all. What does http clients to to mess this up? Going to take the http clinets off and try again
  8. RickKeifer

    Tought time with 9608

    OK that was a lot of info. you guys are great and thanks again for helping me. Here is the configuration: My Voicemail Server is 172.20.1.135 My IP 500 (not v2) is running 8.1 and is 172.20.1.47 System Setting are as follows TFTP Server Address: 172.20.1.135 HTTP Server Address: 172.20.1.135...
  9. RickKeifer

    Tought time with 9608

    Yes everything went through as expected. like i said from the same physical cable (attached to a poe switch at my desk) i can configure a 9650 with the exact same settings (other than the extension). For the other reply raised my eyebrow. not sure what you mean by h323 or sip mode. Can you...
  10. RickKeifer

    Tought time with 9608

    yes i just hit ok (enter) the system is set for autocreate and it does work with teh 9650's
  11. RickKeifer

    Tought time with 9608

    One correction. ip office is a 500 not 500v2. is that the issue? are they not compatible with my 500?
  12. RickKeifer

    Tought time with 9608

    Guys, Having a tough time getting these 9608 phones to work with my ipo 500v2 v 8.1 I hardcode all addresses so dhcp is never an issue. i am putting in the exact same settings that i do for the 9650's which work perfectly. everything works great in the setup process (going through craft then...
  13. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    OK This is embarassing. On the back of the two netstats just went back into manager. There is a tick mark to Enable BootP and TFTP servers. It was unchecked. I have never had to check this box before. In any case of course not it is working perfectly. Thanks for everyones help
  14. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    opps the 69 entry is in yellow and now barely visible. sorry
  15. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    Netstat of machine that is working 2008 Standard R2 with Manager Open Active Connections Proto Local Address Foreign Address State TCP 0.0.0.0:80 Spector:0 LISTENING TCP 0.0.0.0:135 Spector:0 LISTENING TCP...
  16. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    Netstat of Server 2008R2 machine with Manager running (No UDP 69) Active Connections Proto Local Address Foreign Address State TCP 0.0.0.0:135 CBO-Voicemail:0 LISTENING TCP 0.0.0.0:143 CBO-Voicemail:0 LISTENING TCP...
  17. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    One correction to my previous post The server it is working on is NOT server 2003 but Server 2008 Standard 32 bit Dont know if that helps. RK
  18. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    Hey guys im back and thanks for the input. Sadly I am still without a solution. ==================================================== First here are answers to some of the questions asked: IP Office 500 V2 Console IP Office Version on the 500 V2 is 10.1(43) Phones I am trying to get to work are...
  19. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    IT is only an issue with 9508 phones. All others come up with now issue. we did the inital upgrade remotely so not sure wether the other phones upgraded or not. There is a really good mix of 5400 series, 4400 series and even some really old 6400 series all of which are working great. Just...
  20. RickKeifer

    IP Office TFTP Server does not work on 200R2 Server

    Thanks Again. i will try this and come back.

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