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Sound good ! Thanks alot

No, my customer is running 6.0 version right now, heres the license I have : Avaya IP Endpoints, Essential Edition Additional Voicemail Port, IP500 Voice Network Channel The licence received for my upgrade is : IPO UPG R8.1+ LIC So not sure if i'm doing it or not.

Read from ''Global IP Office Technical Bulletin 157'' ''If Essential Edition is not visible in the license summary, an Essential Edition license must be purchased and installed prior to attempting the 8.1 upgrade. '' I'm looking into my custumer config, on the licence sumary I have ...

The pbx itself can provide you this ''off-hook'' feature device, you can take a look into analog extension setting, set it to what you want, and after go into youre user telephony tab and you have youre ''off-hook'' feature.

*3301

Had same issues there, I tried with firefox and it didnt work, so use IE or Chrome, and make sure java is working, look for addblock or things like this, it can block the screen

Thanks you guys, It works, really appreciate, Cya

And for my button , is it the right action ? : Set HuntGroup Out Of Service

@intrigrant I'm in my config right now, when I try to set the AA as the fallback extention to my Incoming call route, it dont show the AA, I only have sets, so I guess we need to put a extention to the AA ? Tell me if i'm wrong but with the embbeded version we cant put a extention to the AA

Thanks all, very satisfied with your answer :)

Rel : 7.0(42)

Hello guys, A custumer ask my a good question about an option he would like to do with his IP Office PBX, At this moment, the AA ( Auto attendant ) is working at his regular business hours, and its a diffreent message at close hours. He would like if possible to put a button on his Reception...

With my personal experience, yes its a common issue, but like amriddle01 saied, depend on what system, I know that Cisco provide a nice ''Echo Cancelation'' automatic option, so it's easier for us and seems to works well too.

Deal ! Il try this, Since the installation ( 4 months ago ) that we have this problem, If it could resolve, that will be my christmas job gift :) Thanks again

@TheZCom I have 8 analog lines, should I put ''alternate2'' for all of them ? Or some with alternate2 and other with alternate3 ? Thanks :) Julien

Hey, thanks all for your reponse, very appreciated, Il take a look with what you gave me. Regards Julien

Hi all, I have echo problems on IP Phone 9621G/9620. I'm using IP Office 500v2 7.0 (23) Combo/ATM VCM32/ATM I'm using analog trunks ( basic loop PSTN ) Its an intermittent trouble , we tried to trace the call in trouble, and we use Wireshark, when we listen to the call, we dont hear the...