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Thankyou Ekster. We are not worried about other clients receiving presence nor other clients being non-avaya. The customer also has spectralink inside the office. The main concern was the visibility of the ip office url when 443 is open to the public. I have changed the web page to say 404...

Hello All Why does presence run on 443? I have to open 443 in order to get presence to work from the external. Therefore people can go to https://publicaddress and they end up seeing the customers name, the version of ip office blah blah blah...... I dont think there is a work around other...

If I have nothing set in my "SIP REGISTRAR FQDN" and I currently have 100's of phones regostering using IP 10.10.X.2... WHat will happen if I insert "ipoffice.companyname.com" into that field? Will all of my phones fail to register? They will be attempting to register to 10.10.x.2 instead of...

Has anyone ever programmed the top "panic button" on the avaya 3745 wireless dect sets? I cannot find any documentation

I had opened a ticket with Avaya for this. They do not have a fix for this and they asked that I submit a GRIP request to have this worked on. For now, the work around is to make changes to every single users SIP tab and put in either their DID if they have one, or the Main number of the...

Hello all I have a customer with old 210 units. They said that they had to program all of their ports as trunk ports in order to allow a PC (untagged) and a phone (tagged) to Co exist on the same port... They also needed to know if the port was a PC only port, a phone only port or a phone and...

I've openned tickets woth avaya and they just gov m the run around. Does anyone else here have a cloud ip office hosting platform that they use OSS for the licensing? If so, are you also getting the email alerts about it filing to get subscriptions all the time? I need to turn this off all...

Everything is ULAW

we are the sip provider. we have 100 customers and 75 are ip office. only one with the issue...

I have an issue in which the sip trunk volume is much louder than customers call experience when they had analog trunks. I understand people can just turn their phones down, but then internal calls are quiet. My main concern is that DTMF hitting their DuVoice IVR is actually echoing and thus...

I am pretty sure I have successfuly done this, but if I take a used IP 500 v2 release 9.0 and replace its SD card and attach it to a new r11 server edition with sufficient server edition licenses, will I have any issues? Im not trying to preserve any licensing on the 500v2, it will get all of...

Yah Joe, thats what I was thinking ughhh 30 locations ill burn up 300 spots of a dial plan lol. And intrigant, I was just asking if it was supported. Or if the design was flawed. But thank you for your input. I will build out 30 seperate 770X 771X.....780X 781X....790X 791XX etc..... Thanks...

What I am asking is, is my 79XX a GLOBAL parking lot for calls? or do i essentially have 30 different 79XX parking slots all completely independant of eachother?

I have a customer with 30 sites and they all use to use park on their cs1k. It would park a call on 79xx. It would go up consecutively even if the first slot was empty. I guess this gets around someone parking a call at one branch, the customer hangs up, another branch parks the call and the...

In the Telephony tab under "system". set the "inhibit off switch transfer. You can set it individualy with users/telephiny as well. But the first step sets it for the whole system

It is a PRI, I've never heard of that coming in on a PRI. And it happens with users that are in a group that is set to collective call waiting.....

Since when did the IP Office have an "in ear" announcement that verbally says "Incoming call" when a second call comes into the phone? It literally says those words in your ear OVER TOP of the person you are talking to......is this an IP office setting? Ive never seen this.....I mean, I've...

I have a customer who is possibly going to move from having 30 ip office stand alone systems to going to Branch mode with session manager. Is the only difference between the 2 "modes" that I fill out the SM section under telephony? Its just that I notice that when you build a NEW Ip office...

I have tried using a seperate weblm server with license files attached to it and i have used the internal weblm server on the ip office I cannot get any licenses to pull Am I missing something? All I need to do in WebLM is install the licenses Then all I need to do is set the license server...

So what are the 2 options? What do they do? 1. reconsolidate? or 2. Update Primary? What does each one do? Which one would I choose to "reinform" the expansion cabinet?