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  1. grs033

    How to set up fax machine extension to use a specific Trunk Group

    Sean, I guess I'm not understanding what I need to do. Am I changing route-pattern 1 to look like this...? change route-pattern 1 Page 1 of 1 Pattern Number: 1 Grp. FRL NPA Pfx Hop Toll No. Del Inserted...
  2. grs033

    How to set up fax machine extension to use a specific Trunk Group

    I seem to be missing something here. The POTS line is the only trunk assigned in Trunk Group 2. So I set up the fax line with COR 9 which has an FRL of 7. I then set up Route-Pattern using group 2 and FRL of 7. It doesn't look like there's anything to change in the ARS Analysis. Please see...
  3. grs033

    How to set up fax machine extension to use a specific Trunk Group

    Good evening, I did some searching on here to find the best way to route outgoing calls from a fax extension to a specific Trunk Group. The only examples I found was how to accomplish this on a CM with partition route tables. The switch I need to set this up on is a Prologix G3 V6, which...
  4. grs033

    Definity G3- Ground Hum on CO Trunks and Analog Extensions

    Joe, I used the butt set to test the analog lines and verified that the sets themselves are fine. I heard the hum on the butt set. David, Yes. As one of my early troubleshooting steps, I moved the cabinet’s chassis ground from the AC wiring to the telco ground to eliminate difference in...
  5. grs033

    Definity G3- Ground Hum on CO Trunks and Analog Extensions

    Sean, I was thinking of also having them get a battery backup to keep things running until the generator transfers over. That could help condition the power as well. Joe, No alarms except for an unplugged extension (which is on purpose). I ran tests on the CO Trunk board and replaced the...
  6. grs033

    Definity G3- Ground Hum on CO Trunks and Analog Extensions

    Joe, One of the first things I did was performing a Reboot System 4. I would be inclined to get a new CO Trunk Card, but the hum is also occurring on analog extensions. So I'm thinking it must be a deeper issue.
  7. grs033

    Definity G3- Ground Hum on CO Trunks and Analog Extensions

    Good morning... I maintain on the side a legacy Definity G3V6i Prologix switch for a friend's business (yes... old school, I know. But they like it and it still works well for them...). I'm good enough at Definity to get by, but I'm more of a Nortel guy. So I'm turning to you guys for help...
  8. grs033

    External calls not going to voicemail with Intuity AUDIX

    Hello folks, I have a problem with a Definity switch with an Intuity AUDIX LX 1.1 vm system. It is set up with mode code integration. Suddenly, with no configuration changes on either end, external calls are being dumped by Intuity AUDIX when the coverage path arrives at the vm system. For...
  9. grs033

    Names/Info Not Displaying Correctly on Coverage

    1a22ip, I removed the "," in the name (so it appeared as "SMITH JOHN") and its still doing the same thing with the small d at the very end of the display, and no other information.
  10. grs033

    Names/Info Not Displaying Correctly on Coverage

    Is there anything anyone can think of that I missed?
  11. grs033

    Names/Info Not Displaying Correctly on Coverage

    Joe, I'm not seeing anything in cha sys cover regarding names. Is there somewhere else I should be looking? Here's what I have...
  12. grs033

    Names/Info Not Displaying Correctly on Coverage

    Good Morning, I'm experiencing an annoying issue regarding calls that go to coverage. I'm sure it's an easy fix which I'm overlooking, but I did a lot of google searching and manual reading and I'm just not finding the answer. The switch is running G3csiV6, and the issue I'm experiencing is...
  13. grs033

    Definity Password reset

    Just a quick question since I saw this thread... I purchased a Definity Prologix switch off eBay, and could not get into the processor. I called the company that the switch came from (ebay seller provided that info). They told me that the system was removed from a manufacturing plant which...
  14. grs033

    Trouble removing 2 circuit packs & a station

    You, AvayaTier3, are the best!!!! The method you gave to remove the boards worked great! And I actually was in dispay system-parameters hospitality looking around for the phantom number, and I breezed right by the failed wakeup field. It was right under my nose all along! Thanks so much!!! I...
  15. grs033

    Trouble removing 2 circuit packs & a station

    Unfortunately, those circuit-packs did not come with the system. The ones I do have are different types/vintages of Digital Line and Analog Line packs.
  16. grs033

    Trouble removing 2 circuit packs & a station

    Good afternoon folks, I have a compact Definity system, running G3V6i.02.0.120.5 which I'm trying to clear out configurations on from it's previous life as a small hotel PBX. There are two problems I've encountered while trying to reclaim the dial plan and generally clean up the switch. I'm...
  17. grs033

    Definity basics for a newbie

    Thanks for the links, folks. Now what cable do I need to be able to establish the RS232 link to the processor? And can I use 66 blocks for I/O to the switch? Or do I have to try and find an Avaya MDF for the system?
  18. grs033

    Definity basics for a newbie

    Hello All, I'm hoping this kind of question is allowed, and not too general. I'm looking for some help with initial set up and administration of a Definity ECS csi PBX. I'm a complete newbie when it comes to Definity. I've only worked with Nortel Norstar, Avaya Partner and Avaya Merlin Magix...
  19. grs033

    Difference between CLID trunk cards

    Hi folks, I just installed a CICS system (running 7.1 software) for a small business. The used system I purchased for them had just the standard LS trunk cards installed. They would now like to upgrade the system to be capable of displaying Caller ID on the sets. I took to eBay to see what...
  20. grs033

    CICS software upgrade

    Thanks curlycord for your help... waiting 10 seconds did the trick! The system came up using 7.1 within 3 minutes when I waited only 10 seconds after "APPLYNG TEMPLATE" displayed. I appreciate the insight. I was thinking I was forced to buy an upgrade tool. I've never dealt with a CICS before...

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