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  1. TheodisButler

    IP Office VoIP phones Subnet and VLAN question

    Rule for VLANS is nothing goes on VLAN 1. The minute you start creating VLANS everything should get off of VLAN 1. In regards to CoS/QoS, the subnet that your phones are on is irrelevant. What is important is the QoS settings in both IP offices at each site. I recommend using DiffServ instead...
  2. TheodisButler

    3rd party sip endpoint help

    Click on Extensions in IP Manager...does extension 302 look like a red ethernet cable? Step One: If not, delete it and create a new one. Theodis Butler President www.megalithtechnologies.com
  3. TheodisButler

    5621 vpn phone issue!!!

    Also see if the Sonicwall can create VPN tunnels per host instead of subnet pair. Theodis Butler President www.megalithtechnologies.com
  4. TheodisButler

    Network setup for VPN phones

    The thing to keep in mind about VPNs is settings have to match on both sides exactly. A VPN is composed of two phases. Phase 1 and Phase 2. You're not getting past the first phase so your IKE settings aren't matching up. Ask your firewall admin to give you every single setting on the firewall...
  5. TheodisButler

    Annoying VPN phone issue

    The old, "Discover ip.office.ip.addr" I hated seeing that message. Let me know the phone was "almost" working. Forget about creating a route for a specific network, the default route on your IPO should be fine as long as the gateway is the same as every other device on the same network as the...
  6. TheodisButler

    No Audio on SIP Trunks

    Don't touch your LAN port in order to have your computers and VPN IP phones work as is. Be sure to enable the firewall on your WAN port after you successfully test everything. Theodis Butler President www.megalithtechnologies.com
  7. TheodisButler

    How to connect Lifesize to Avaya IP Office

    Lifesize configuration: The IP address of the Avaya pbx is both the Registrar and Proxy. Choose Registration type as "Through Proxy" Domain is Avaya IP address as well. UserID: Numeric Extension created for Avaya Password: Login code (should be numeric) entered in...

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