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Hi, Sorry. Yes it is a 3300 MCD v6.0 SP3 with PRI Trunks. I believe it is Call by Call, but how can I confirm it?

Hi Is there a way on the Mitel 3300 to have the caller ID for only 7 extensions to say Blocked ID. I know I can change the number that is displayed but I really need it to say Blocked ID. Thank you, Richard

It's more needed for the 5 embedded VM's.

Hi, I have 6 3300's at different locations that are able to call each other however we cannot forward voicemails to each other. I was told it is because we don't have the VMs accounts setup on each system. We are currently using the embedded VMs and one site is on a Nupoint. What could be an...

Ok so I figured out where I went wrong on both my issues. I added the DSS/Busy Lamp feature on a local dummy phone with the remote extension and it works now. Also found how to transfer to the remote nupoint voicemail. I built up a dummy (phantom) multiline set on the remote 3300 with 66 and the...

I'm using MCD 6.03. They are clustered. What happens is when I try to send a call from the console straight to the extensions voicemail I get an out of service. Also when the line is busy I don't have it light up like the local ones saying the user is on the phone. Thank you.

Hi I have two Mitel 3300 systems, one using the embeded voicemail and the other using a Nupoint voicemail and both linked. I have users setup with BLF on the 5550 console where the receptionist can see if the person is already on the phone and forward them directly to the voicemail which works...

Hi I have a Mitel 3300 ICP configured with 3 SIPs representing 3 different cities. We are using the embedded voicemail. I have a user configure his cell phone in the personal contact of the voicemail for the option 2 to call his cell phone, which works, however he is in location 2 and it uses...

Hi Yes it is an embedded voicemail. I have set the 0 to redirect properly when you dial an extension and then dial 0 it goes to the proper receptionist however if you enter in the system using the Auto Attendant and dial 0 from the first message it automatically redirects to the primary...

Hi I have a Mitel 3300 with a PRI and 3 SIP lines configured on it. I have a receptionist at the location the PRI is set up for using a 5550 and one for the three SIPs using a 5340 set. I have an auto attendant that is set up for both back doors (Auto-Attendants) but if someone presses 0 no...

Thank you CoryCuster! I will try this out as well.

I have 4 lines configured in a Hunt Group. I put the Hunt Group in DND at night by using a Feature Code with the Hunt Group to automatically reroute to the speedcall of an external 24hr response service which is configured in the First and Second Reroute. Is there a way to see if the DND is...

I made the modifications in the MoL document but still have the same issue. I had two options set but don't think it has anything to do with it. The two options were Supress Use of SDP Inactive Media Streams was set to Yes and under Signaling and Header Manipulation Session Timer was at 0 and...

I just modified the 'Invite Ringing Response Timer' in the SIP device capabilities to 2. It was set to 0. I will leave the users time to test. Where can I find the MoL guide? Thank you!

I have 130 Spectralink 8440’s configured on a Mitel 3300 ICP using SIP and we have an issue where the first call 90% of the time is placed on hold when you receive a call and press talk. You can either take the hold off by pressing the unhold button or call back and it works. On the second call...

We have a Mitel ICP 3300 with 5320 and 5330 IP phones. Phones are configured as Multicall lines. I have a user that is asking if she is on line 1 and a second call comes in on the second line that she just selects the second line and the first call is disconnected not put on hold. Can this be...

Hi Billz66 I am calling in using the trunk, not using extension to extension. I am calling in to the voicemail and it says you have no new messages then gives me the options to change my VM programming. Yes the user does have the FCOS 291 set. My Nupoint is a MAS 4.0.31.0 version 15.0.0.37.01...

Ok thank you Billz66. Now it is enabled. I am now able to have the recording start but when I press stop and save I don't have a message in my voicemail. What can be the cause?

Hi, how do I enable the Record a Call feature on the Nupoint. I went into the root of the MAS and performed a getids -L and saw that 140 Record a call is installed but disabled. Thank you.

Thank you Waldosworld