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  1. nhccpitspec

    M2250 attendant console has a constant busy tone

    What worked for me was pressing Release Destination button. I appreciate all of your help. Thanks again,
  2. nhccpitspec

    M2250 attendant console has a constant busy tone

    Hello, I have a M2250 attendant console that has a constant busy tone. I replaced it with another working M2250 but the same busy tone is in the handset and the LPK0 key is blinking. I placed the console in busy mode to allow my other M2250 to receive all incoming calls. The LPK0 key is...
  3. nhccpitspec

    Allowing unanswered calls to transfer to another M3904 instead of going to voicemail

    Both phone CLS's are SFA and I changed the FDN to 4660223. The calls are going to the other phone without going to voicemail. Thank you so much for your help.
  4. nhccpitspec

    Allowing unanswered calls to transfer to another M3904 instead of going to voicemail

    When I change the FDN can I keep the HUNT the same or does it matter? The hunt 4660223 is where I want the unanswered phone line to go to. Here is the phone set up (PRT) REQ: PRT TYPE: TN TYPE TNB TN DATE PAGE DES DES 3026 TN TYPE 3904 CDEN 8D CTYP XDLC CUST 0 FDN 4660110...
  5. nhccpitspec

    Allowing unanswered calls to transfer to another M3904 instead of going to voicemail

    Hello, I have an Option 61C and we are using M3904 Phones. I have been asked if a phone call is unanswered can I set the phone to transfer to another phone instead of going to voicemail. I am able to set the HUNT to go the other phone number when someone is on the phone. I just need to know if...
  6. nhccpitspec

    Pulling local phone records

    trvlr1, Thank you for your response.
  7. nhccpitspec

    Pulling local phone records

    Our facility has an OPTION 61C phone system. I need some assistance on how to pull local phone records from the OPTION 61C phone system. Is this something I can do if we obtain our long distance services from the base telephone system? Thank you for your help and assistance
  8. nhccpitspec

    Unable to answer elevator phone calls on M2250 Console phone

    Buddy, Thank you this resolved my problem. Lori
  9. nhccpitspec

    Unable to answer elevator phone calls on M2250 Console phone

    Hello, 1. How would I find if an area code is included in the Option 61C? 2. How would I add the area code if I do not have the area code listed? The problem I am having is when dialing the area code (769) the phone returns a busy signal. I first have to dial 99-1-769 to reach a long...
  10. nhccpitspec

    Unable to answer elevator phone calls on M2250 Console phone

    Where is EES or ESS on the console? Thank you! Lori
  11. nhccpitspec

    Unable to answer elevator phone calls on M2250 Console phone

    We have a M2250 in our facility that is connected to our elevator phones. When pushing the button on the elevator phone I can hear the person answering from the console. The person at the console phone hears a recording to press 1 to talk or press 2 to give the location. When the person at the...

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