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BeautyANNS - Can you elaborate on where you are seeing this option/setting?

Hello - We have never used any avaya cloud services, but would like to get the Apple Push Notifications to work on IOS devices with Avaya Workplace app. We currently use Avaya workplace mobile on Android devices without any issue, as well as IOS - just that we cannot receive inbound calls on...

Thank you all for the great advice/info.

Hello - We are looking at upgrading our IPO500V2 & Voicemail Pro instance from 11.0.4 to 11.1 FP2. Currently our Voicemail pro & One-X Portal instance is on a Windows server 2019 VM - which is no longer supported on 11.1. What is the difference between the Avaya Applications server and what...

Hello, i am trying to gather some thoughts and suggestions on migration from IP500V2 11.0.4 to 11.1 FP2 server edition. We recently collapsed our 7 site IPO SCN down to a single IP500v2 system running 11.0.4.6. We are also running VMPRO on 11.0.4.6 using a Windows Server2019 instance. We...

Hello all - Say, we have been receiving several errors everyday on our Avaya SBCE (CAF-0251) that are flooding our syslog. The error we continue to receive is: HOST: SBCE Process: SSYNDI Severity: Error ROUTE_NON_INITIATE_CONNECTION_MODE:Cannot route message because Non-Initiate connection...

Hello - We currently have an IP500V2 11.0.4.6 system w/ a SBCE & utilize Avaya Workplace for IOS/Android for our remote workers. We recently received trouble calls that the IOS users are not receiving calls on their Iphone devices unless they have the Avaya Workplace for IOS application open...

Hello all - We are currently running an IPO 500V2 with 11.0.4.6 and voicemail pro on windows server 2019 with the same 11.0.4.6. It is my understanding that windows os is no longer supported for voicemail pro on 11.1 and up.. Is it possible to leave our voicemail pro on 11.0.4.6 and upgrade...

Just an update - We continued to have problems getting the 10.1 upgrade to go, so we ended up performing a fresh install of 10.1.0.0, and then migrated/restored from a backup. This method worked perfectly, and so far so good.

Hello all - we are attempting to upgrade our Avaya SBCe /Portwell CAF-0251 from 8.1.3.0-31-21052 to 10.1.0.0-32-21432. We have been following the upgrade procedure exactly as it mentions, but everytime the device reboots to finish upgrades, it stops and gives the following error: Starting...

Hey guys - so i am trying to configure a second Avaya IP500V2 for resiliency to our Primary IP500V2. At this point i have the SCN up and the IP office lines between the sites created / and am just trying to get IP phones to rollover properly. The question i have for now is - when selecting...

Thank you. We already have it set up to be able to push a button to break out of queue and leave a voicemail - just was looking into taking it a step further with queue callback. We are also already using Xima Chronicall, so we will inquire about there contact center licensing which has the...

So yes it looks like it is supported on the IP500v2, but I think the VMPro was our issue? Being that we are on VMPRO 11.0.4.6 using a windows server, I think this would have to get migrated to an applications server? Does this sound correct? Thanks for the input.

Hey guys - We currently have an IP500V2 on R11.0.4.6 with VMPRO on a win2019 server. It is possible to bring this up to release 11.1? I was told that R11.1 was for server edition only? Is this true? Thanks,

We have an IP500V2 on R11.0.4.6 with Voicemail Pro. Is it possible to offer queued callbacks to callers from an auto attendant with this setup or would it require some type of call center application such as Xima or Contact center? Thanks,

The binding refresh time under network topology is not currently set. The Keepalives under the LAN port are also disabled. However, i beleive we have just found the culprit. We are using LAN port 2 for the SIP trunk. When we connect the LAN port 2 to our Cisco 9300 network switch, the memory...

So the memory utilization is definately related to the SIP trunk. I am able to delete or even just put the SIP trunk Out-Of-Service, and the memory utilization stabalizes. However, the minute I put the SIP trunk back in service - the memory utilization starts incrementing. I have tried...

So we were able to re-produce the memory issue on a test avaya IP500v2 chassis with the same configuration and SIP trunk. We then removed the sip trunk on the test avaya and low and behold the memory utilization issue went away. The utilization has stayed the same for 3 days now. So we have...

Unfortunately yes still an ongoing issue. Avays has had me try replacing SD Card, replacing IP500V2 chassis.... still no go. I am starting to believe it is related to our SIP Trunk, as I have connected up a test IP500V2 and configured a sip trunk on it identically the same as our working...

The issue started when we were on 11.0.4.4, so we upgraded to 11.0.4.6 in hopes there was a fix in the latest SP.