Hello all - we are attempting to upgrade our Avaya SBCe /Portwell CAF-0251 from 8.1.3.0-31-21052 to 10.1.0.0-32-21432. We have been following the upgrade procedure exactly as it mentions, but everytime the device reboots to finish upgrades, it stops and gives the following error:
Starting package installation process
Preparing transaction from installation source
Installing kernel (1/77)
Installing glibc (2/77)
Installing glibc-common (3/77)
Installing java-1.8.0-openjdk-headless (4/77)
Installing java-1.8.0-openjdk (5/77)
Installing peon (6/77)
[highlight #FCE94F]An unknown error has occured, look at the /tmp/anaconda-tb* file(s) for more details[/highlight]
===============================================================================
An unknown error has occurred
===============================================================================
anaconda 21.48.22.159-1 exception report
Traceback (most recent call first):
File "/usr/lib64/python2.7/site-packages/pyanaconda/iutil.py", line 415, in next
(self._argv, self._proc.returncode))
File "/usr/lib64/python2.7/site-packages/pyanaconda/packaging/yumpayload.py", line 1586, in install
for line in execReadlines("/usr/libexec/anaconda/anaconda-yum", args):
File "/usr/lib64/python2.7/site-packages/pyanaconda/install.py", line 252, in doInstall
payload.install()
File "/usr/lib64/python2.7/threading.py", line 765, in run
self.__target(*self.__args, **self.__kwargs)
File "/usr/lib64/python2.7/site-packages/pyanaconda/threads.py", line 227, in run
threading.Thread.run(self, *args, **kwargs)
OSError: process '['/usr/libexec/anaconda/anaconda-yum', '--config', '/tmp/anaconda-yum.conf', '--tsfile', '/mnt/sysimage/anaconda-yum.yumtx', '--rpmlog', '/tmp/rpm-script.log', '--installroot', '/mnt/sysimage', '--release', '7.9', '--arch', 'x86_64', '--mnc %{__dbi_other} %{__dbi_perms}', '--macro', '__file_context_path', '/etc/selinux/targeted/contexts/files/file_contexts']' exited with status 1
We have uninstalled all 8.1.3 hotfixes before attempting the upgrade, as well as ran the pre-check uber utility, which said Pre-Upgrade Verification Test Pass / Upgrade can be proceed further; but yet evertime we attempt we get the same result as above, and upgrade will not proceed. Does anyone have any suggestions? Thanks,
Starting package installation process
Preparing transaction from installation source
Installing kernel (1/77)
Installing glibc (2/77)
Installing glibc-common (3/77)
Installing java-1.8.0-openjdk-headless (4/77)
Installing java-1.8.0-openjdk (5/77)
Installing peon (6/77)
[highlight #FCE94F]An unknown error has occured, look at the /tmp/anaconda-tb* file(s) for more details[/highlight]
===============================================================================
An unknown error has occurred
===============================================================================
anaconda 21.48.22.159-1 exception report
Traceback (most recent call first):
File "/usr/lib64/python2.7/site-packages/pyanaconda/iutil.py", line 415, in next
(self._argv, self._proc.returncode))
File "/usr/lib64/python2.7/site-packages/pyanaconda/packaging/yumpayload.py", line 1586, in install
for line in execReadlines("/usr/libexec/anaconda/anaconda-yum", args):
File "/usr/lib64/python2.7/site-packages/pyanaconda/install.py", line 252, in doInstall
payload.install()
File "/usr/lib64/python2.7/threading.py", line 765, in run
self.__target(*self.__args, **self.__kwargs)
File "/usr/lib64/python2.7/site-packages/pyanaconda/threads.py", line 227, in run
threading.Thread.run(self, *args, **kwargs)
OSError: process '['/usr/libexec/anaconda/anaconda-yum', '--config', '/tmp/anaconda-yum.conf', '--tsfile', '/mnt/sysimage/anaconda-yum.yumtx', '--rpmlog', '/tmp/rpm-script.log', '--installroot', '/mnt/sysimage', '--release', '7.9', '--arch', 'x86_64', '--mnc %{__dbi_other} %{__dbi_perms}', '--macro', '__file_context_path', '/etc/selinux/targeted/contexts/files/file_contexts']' exited with status 1
We have uninstalled all 8.1.3 hotfixes before attempting the upgrade, as well as ran the pre-check uber utility, which said Pre-Upgrade Verification Test Pass / Upgrade can be proceed further; but yet evertime we attempt we get the same result as above, and upgrade will not proceed. Does anyone have any suggestions? Thanks,