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Trace................ UNICODE-UTF8 eng ********** SysMonitor v10.0 (43) ********** ********** contact made with 10.68.8.200 at 15:57:17 27/8/2012 ********** ********** System (10.68.8.200) has been up and running for 6days, 11hrs, 19mins and 3secs(559143954mS) ********** ********** Warning...

Dear Friends, we integrated IPO with Session manager by sip trunk. When we are calling on both side, we don't get the name of the caller, instead we get extension number ONLY. Is possible to get name as well. Thanks in advance.

How can we get peak calls at any time going to Voice Mail. We were unable to get same on CCR. Thanks in advance.

Thanks team. We are able to open IPO config in standard mode. Now when we add licenses its showing invalid. Could you please advice what needs to do now?

Actually its preferred edition but when we erased the config & open via manager it is showing essential quick mode administration.

Dear friends, We have installed IPO500 preferred edition for one of our client. CCR,CSCM and voicemailpro all was working fine. suddenly while saving the new user configuration we couldn't ping IPO from both ports(LAn/wan). Then we erase the configuration from DTE port and ping response started...

Hi, we have recently installed MES for one of our client, Also did integration with their old CM <h.323 trunk>to new CM(MES)<sip trunk> to SM(MES). H323 phones are registered on their old CM. SIP phones are registered on session manager(MES). When calling from h.323 to SIP we can see name on...

Dear Friends, We have installed CM5.2.1 and SES 5.2 on s8300D server. 9601 phone is downloading EC500,call forwarding and some other buttons from cm ops but we are having problems with do not disturb,directory features. please advice if 9601 support directory & dnd feature. Also time on 9601...

We are using static IP for all subnets. please advice if we can set the IP route in IPO. Thanks in advance.

Hello friends, We have IP Office 500 installed for one of our customer & is working fine. IPO & phones are in subnet A.Now we want to install phones in subnet B. But from subnet B we are able to ping phones as well as deafault gateway of sub-net A but not the IPO ip address. To check the issue...

Avaya SBM24 Button Module (700383417, 700426737, 700462518) Avaya SBM24 Features * Provides 24 additional lines for incoming calls, outgoing calls, and calling features Requirements and Compatibility * The Avaya 9630, 9640, and 9650 IP telephones support one SBM24 module; up to three...

Dear Friends, Could you please confirm the compatibility of sbm2401b with 96xx series phones. Guess its not compatible with 9620. Its working fine with 9630,9650 phones. Awaiting help. Thanks in advance.

Ok thanks for your reply. I need to try that after office hours. Could you please explain what this .bat file will do with 1416 digital phone? Thanks & Regards,

The 1416 phone we supplied at one of our client is giving some issues.They presently have 5410 digital phones and an Ip office 406 v2 running on release 6.1(12) firmware.The digital stations are connected to the ip office through the digital expansion modules.The issue is that once we unplug the...

Hi, For one of our client we are having issue with system manager webpage. I am trying to open https://smgr-ip/SMGR but unable to connect. Have anyone had any issue like this before or can anyone advice solution on this please. We tried sql restart with no result “service postgresql restart” We...

Here is answer, switch the recording warning on or off: 1.From the Voicemail Pro Client, click or select Administration > Preferences > General. 2.Click Play Advice on Call Recording to switch this option on (checked) or off (unchecked). 3.Click OK. 4.Click Save & Make Live.

I am trying only internal extensions to extension calls.

Dear Friends, How can we restrict the informative announcement that your call will be recorded for security or quality purpose before agent answers the call on ip office 500 call center set up? Thanks in advance.

Hi, I have installed BCMR-D server and client on windows 7 system. Both are working fine. I want to install another client on team leader desk to pull the reports. But while connecting to server getting time out error. We have only one client license & we are able to ping the server and client...

Hi Team, Do we need any settings on cisco router to download feature buttons on 9601 sip phones.We cant see any feature soft key after scrolling right nav. key on phone. SIP phones are working fine & craeted on both ses and cm Thanks in Advance.