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Went in to take a look this weekend. Issue was not evident; was not able to duplicate; programming was as I'd left it; everyone insists that the executive assistant (who is the primary answerer of 221 and the owner of 224) did nothing, either knowingly or otherwise. I guess it'll remain a mystery.

After getting the Norstar system pretty well dialed in at my former job, and taking it off my "to do" list, it's taken them like two weeks to goof it all up. The Executive Assistant has somehow managed to get all inbound calls to the CAP (221) going directly into her personal mailbox (224) when...

The landlord provided Norstar system in our new building is all but configured the way I want it (only the permanent AA Greetings to still sort out, when the Admin Assistant has time to sit down with me and record them), so I thought I'd pop on and thank you for all the help and advice you've...

Good point. My mind had already relegated the upper buttons as only being useful for speed dialing. I guess I've never actually seen them used for anything beyond that before.

Programmed button for VM...that's one I've thought of that would be good to have. Also I only have the one "Intercom", so that is an extra button on each to play with!

In a version of the StarTalk install and/or administration guide I have there is a very handy table of tasks, broken up into two sections - Set Up Tasks and Operation Tasks. For example (and I don't know if these are ordered with any kind of priority in mind) the first five items in the Set Up...

LOL! Managers here are so full of themselves that I can't imagine them NOT having and using the page button. One guy I used to work with in particular it was almost was like, "How dare you be away from your desk when I'm trying to reach you. I will page you right away as evidence of my displeasure".

I have our current 3 CO lines showing, so users have an idea of which lines are already in use and to make it easier for them to dial out; then everyone will have "Handsfree/Mute" and one "Intercom" (maybe two now I think about it - I'll have to double check); then I want everyone to have "DND"...

Making the lines supervised did the trick, thanks! Edit: Oh, and our SP is 30JBM07, so that's MICS 1.1 version M07, right? Just out of casual interest...what does the "30" before it stand for and the phrase "NAT" that appears after?

The only SCG I can find that appears applicable to my version of the MICS is (rather annoyingly) missing the entire section on Night Service. Does anyone happen to have a complete copy they can email me or direct me to? I have no idea which version of the guide it is, but it's the one that has...

Thanks! I saw that in the literature, but thought it was only applicable to system phones.

Old Panansoic system and with my basic SLT, I would get a call from the receptionist that I had an incoming call holding. I would ask her what line it was and then dial 53 plus the line number (so 5301 for a call on line 1) to pick it up. Is there an equivalent on Nortel with an ATA2?

Thanks for all the advice, guys. Got the 0x32 and the Flash reset OK. Turns out that I was mistaken that there was a problem with both 0x16s - it was actually one of the 0x16s and the 12x0 that were flashing (and were also dead at the fiber ports), and I didn't need the 12x0 and the second 0x16...

Good to know. Thanks for the info!

What about key codes in the Flash? Will the only possible one be for if it's been upgraded from a Lite version? What's the easiest way to tell if that's the case? Again, I haven't been able to get a good look at the Flash, so I don't know if it's real obvious from looking at it. Yeah, since I...

Company is moving into a new facility next week with a landlord provided Nortel system that dates from 1997. I have no previous experience with Nortel, but management is pretty set on using it if we can, being as the Panasonic system we're leaving behind is even older and we have way fewer...

Thanks Vic, there really isn't anything obvious in the event logs and I can't find any references to the old subnet in any files.

I have this SBS4.5 (yes, I know...) issue since changing our network IP range from 192.168.1.x to 192.168.9.x. in that it will authenticate XP client logons for a period of time, but after that time (typically it's been about 10 days, but this last few times it only been a couple of days) will...