what model phone is it ?
Here are some setting to Enable VVM
To enable Visual Voice Mail
1. Press Applications.
2. Press Settings.
3. Press Message Key Configuration.
4. Select Open Voice Mail Application.
5. Press Save
SIP Door phone that i know works is a Helios 2N, will need a User Lic on the 3300 as its a SIP ext. Can have video too, along with release by dialing a code.
1. look at ARS, COR, CORgroup
2. In telephone directory add numbers with a tilde after 9, ie 9~07777777777
3. Park and Retrieve Buttons will be your friend, also group park key.
try putting the full number in the incoming call route ie 01212369157, but you will need to open the monitor program, this will show you the call being presented to the pbx and with what digits, if indeed the line provider is presenting you the call, you will need to add Layer3 in the Filters /...
The most common problem like this I see are PSU going fault, they do not supply enough power to serve the module and phones, try swapping the psu's around to test.
I must have been thinking about the 4610 or 5610.
This manual does not say led flashes on calls.
http://support.avaya.com/css/P8/documents/003855529
Looks like you may be out of luck
It can be turned on not by a shortcode but by setting it on the phone under a soft menu, just cant remember where it is now. I am sure you can find it by hunting through the menu's on the phone.
Will update if i can find the exact location.
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