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Just wanted to thank everyone for the tips. I ended up just manually deleting what little voice mail boxes that were configured on the embedded and turned the DBMS flag off.

We just converted our company to Cisco and I need to remove all users from all of the old Mitel systems. I have no problem with controllers I have my hands on as I pulled the hard drives and formatted them, but I have 3300's in other countries and was wondering if there was a way to wipe the...

I am hoping someone can help me. I am trying to get the MOH files off a Mitel 3300 release 9.3.18. I can FTP into the 3300 and get to the directory and see the files but dont know the command to copy to my hard drive on my laptop. Can someone tell me how to do this?

Thanks you are correct made the change and all is golden now.

We have Cisco 7945,7975, and 9971 phones. We are using extension mobility and when someone logs out of the phone their call history is still available on the logged out phone. Does anyone have a solution to stop this from happening. Our IT seciruty just discoverd it and they are demanding we...

Yes I dug out my tech hand book and found that out. Thanks for the response.

Hello can anyone tell me how to change the IP address of a NSU ? I have logged into it with IMAT but can't find anywhere to change it and it has been so long since I configured one I can't remember if you had to be connected directly to it or not.

Wondering if anyone can tell me if there is a report that I could run to tell if a Extension was forwarded at a certain time. We are running CUCM version 9.1.1.200000-5. Let me try to explain what happened and why I need this. We have our receptionists forward the main number to security at end...

Went into the mailbox and dont see anywhere to change the Codecs. I am going to open a ticket with Mitel and will let you know if they have a solution.

Sorry my bad in a hurry to get out of here. It is a Mitel 3300 MXE but we are using Nupoint for voice mail version 3.0 UR 1

We have a user with a android phone than can not open a .wav file from the mitel voice mail. It will work with a Cisco voice mail.

Sorry for the ignorance but it has been so long since I have logged into this I dont remeber how? Can anyone give me a refresh. This is a 3300 running 9.0.3.17 I know it is outdated by about 11 versions but I am stuck with it until the IVR software can be configured to run with the newer realses.

Hoping someone can help. I am pretty sure there is a way in Putty to see if a mailbox has a extended absence greeting enabled. For the life of me I cant remember where it is to check. Anybody ever do this?

Does anyone no of a option anywhere in the 3300 embedded voice mail to set up a retry if the message does not get to Outlook on the first attempt? We are seeing a few users that all of a sudden there VM to EMail has quit working.

I also found after searching for a couple of hours that you can do it in Windows XP Sound recorer just open the file then do a save as and choose 8KULAW. But thanks for the quick response

Anyone know of a good software to do this. Everyone I have tried does not offer 8k Ulaw. Trying to import into Nupoint Call director

Hoping someone can help us. We are trying to forward all of our non working numbers to a mailbox with a standard greeting. We have created a voice mail box of 3922 and when we forward the numbers to 3922 we get unity voice mail not the mailbox of 3922 any ideas? Why does Cisco make every thing...

That resolved it Thanks.

Hello we are very new to Cisco and are really having a problem determing what Unity calls a Message only mailbox. We can get the message played but after the message is played we hear you cannot leave a message. We would like it to just hang up after the greeting not saying anything. Any help...

has znyone played with connecting Mitel 5330/5340 phones to A Cisco Call Manager. We can get the phone to ring put a call on hold and transfer a call but that is all we can get to work. We would like to be able to have the functionality of all the buttons for speed calls and such.