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If you are having on way audio issues - check your MBG networks setting to ensure you are allowing communications from other networks. Technology is going to kill us all!

Every user running UCA client will be offered to be upgraded when they re-open their client. If your current UCA has been operating without any known network issues then you will be fine. Technology is going to kill us all!

Depending on the version on your Mitel 3300 you can create a nametag and re-route it to an announcement mbx in your EMEM. If you do not have nametag hunt group capabilities, then create an phantom DN and always re-route it to an EMEM announcement mailbox. Technology is going to kill us all!

Thank you all for the replies, problem turned out to be hardware related. Technology is going to kill us all!

I just upgraded MBG to latest, now customer is stating their Internet access goes down due to WAN on the MBG. I have disabled the WAN port on the MBG but they claim they have same issue if they plug in the Ethernet cable back to it. Has anyone experienced this? Technology is going to kill us all!

I'm attempting to access the 200 ICP via FTP to load a wav file to vmail. Has anyone been able to do this on r3.x to 5.x? This is an easy process on the MCD 3300, please share your wealth of knowledge. Technology is going to kill us all!

Hello, I cannot back up Mitel MCD 4.2 with new Java 7.55. I cannot back up MCD 5.0 to 6.0 with Java 7.55 without making exceptions in Java security. Has anyone experiencing this and do you have a work around. Technology is going to kill us all!

Thank you, all. It seems to me a SSL VPN would be the best option and secure way. Technology is going to kill us all!

Can someone tell me how set up remote access the AVAYA IPO 500 v9.0.2 for maintenance purposes. Can this be done by port forwarding? what ports need to be open on the firewall? Any help is appreciated. Technology is going to kill us all!

Thank you Waldosworld. Technology is going to kill us all!

Hello, I am new to the CSM and was wondering where and how do I sync the server to the AMC. I added a license in ARID for the CSM but cannot find the steps to sync CSM to AMC on the tech documents. The server is a standalone running v6.0. Any pointers are welcome. Technology is going to kill...

Disregard - all is well. Technology is going to kill us all!

Nevermind 1st question, I found where this is done. Was suffering from brain freeze earlier. I would like to know about setting up a trunk for a door unit. Technology is going to kill us all!

Hello, I have to questions. 1st. Does anyone know if it's possible to substitute outbound caller I.D. ( CPN substitution on MCD 3300 )? 2nd. I am trying to connect a viking door unit using an ls trunk to ring certain extension. I've done this method on the MCD but never on the 5000. Any help...

Thank you 619Tech, this works great. Technology is going to kill us all!

Does the 5000 have the ability to have callers dial and ring an extension after being answered by a mailbox while playing personal greeting? I can only seem to dial 0. Technology is going to kill us all!

Alex, under smtp server name try putting in smtp.mail.gmx.com. You may also want to try using port 587. Technology is going to kill us all!

Does anyone know what the settings should be under e-mail gateway and e-mail synch for mailbox to use GMAIL or Yahoo as SMTP Server? 5000 is v.5.1 and works good internally with our local exchange but not with Gmail or Yahoo. Any help is appreciated. Technology is going to kill us all!

Hello, My brain seems to have frozen up on me and for some reason I can't recall what COS options I need to have enabled or disabled to allow CID from external calling party pass through to an external called party. I have and External Hot Desk Extension set up but when call is received I get...

Thanx LoopyLou, I will keep this in mind since they will have fax lines. Technology is going to kill us all!