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Did someone successfully upgrade to 12.0 and is still able to access old recordings? I did upgrade a customer system from 11.1.3.0 to 11.1.3.1 and then to 12.0. All looked good. But we did not notice, new recordings are OK, but the old ones are no more listed in MM. In fact, MM started a new...

Did it ever work? Did you upgrade or some other changes? Can you see the recordings using the :7070 page, where you configure Media Manager settings? In the upper right corner you can switch from config to recordings but also to alerts. Anything here? Sometimes, permission on /adittional-hdd#1...

9.1 Manager only supports 10 entries. Even if you put 50 into the list (Timezoneinfo.xml) it will only consider the next 10. Upgrade to current release and use the Manager patch which was made available. At least it does show 11 entries plus the option to add/edit But no one knows hoe timezone...

Finally available: https://sales.avaya.com/en/pss/avaya-contact-center-select Avaya Aura Contact Center (AACC) and Avaya Contact Center Select (ACCS) 7.1.2 Service Pack 2 is generally available on April 5, 2024. New Functionality in AACC/ACCS 7.1.2 SP2 AACC/ACCS 7.1.2 SP2 helps lower...

Updated original post. New PSN. New link to updated TimeZoneInfo.xml @dwone555 You may want to remove your malware warnings. Not only is it just an xml and not executable, the file is also checked and definitely not malware. All the scanners at VirusTotal have it checked. All green.

yes ;) hope it helps

Just to make it clear: The download at PLDS is a file called TimeZoneInfo.7z, but its content is just the XML in a folder with the same name. Not clear why they had to 'zip' it into a 7z archive. The file linked in my post above is just the XML. And of course it is not malware. You may read it...

Hi There are two threads https://www.tek-tips.com/viewthread.cfm?qid=1829229 https://www.tek-tips.com/viewthread.cfm?qid=1821556 about DST setting as the list ends in October 2023, not having info about 2024 and later. BFG9K, sizbut, Westi and others did provide hints how to solve the...

What release is your IPO ? In later releases, there is no such certificate. I.e. you could also upgrade your system to get rid of old certs and also get the new ones.

AACC/ACCS 7.1.2.2 (SP2) should be available soon (end of march 24, eventualy earlier) It's for Aura 10.2 as well as IPO 11.1.x Beside of bugfixes and some features for Workspaces, it will be supported with ESXi 8.0

License is present, yes. And it is working now. What confused me, was dialer.exe didn't throw any error. Just the empty/grayed out dropdowns. Usually, if something is wrong, you get errors. But the problem here was, system password was set using WebManager. But there is a known issue with...

Yes, server was rebootet. It was the password. However the password was changed before and entered with copy/paste into IPO and the TAPI setting. Turned out, WebManager has an issue when changing System Password. After doing the saem via Manager, it worked instantly!

Hi Just installed TAPI on a Windows Server. Tested in First Party mode with Windows dialer.exe. All OK. Then switched to 3rd Party and entered the system password. Dialer doesn't show any errors but the dialog to select the line is just grayed out with nothing in the dropdown to select...

With 11.1.3.1 there is a new issue. The root password shall not contain $ sign. If it does, you can use it in :7071 but not with SSH. Other passwords will work (not tried every special character). This is only for systems installed from 11.1.3.1 OVA. If its was installed using 11.1.3 OVA and...

Also check /var/log/audit Just had one system today with 100% fuul. After deleting all log in /var/log/audit it was back to 29%

You should order a new system (IP500v2, VCMv2 or Combo-Card, SD-Card, Licenses for Essential and Preferred) and get a discount for the package. This will be cheaper than buying all the part individual at list price level. Also, consider Subscription-Licenses. It will give you all the System...

Workplace is one of the latest version? Before 3.25 the 46xxspecials.txt was ignored by Workplace. Also, why do you need the Specials to get J100 to work with IPO?

Server Edition? Virtual installation? Weekly backup using VMware tool like Veeam? -> change the time of backup job.

At that time, it was SP3. I just updated to 11.1.2.4 and this was OK again.

same here. Anyone else / solved it?