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That's good.. i guess where I'm hung up, he is already on a call and will not want to disconnect from it. She joins him as the last call? that would be separate from the call that he is on. Right?

I have a user that acts as the receptionist for the CFO. The CFO will be on a call and then he tells the receptionist to get a couple of more people on the phone for him. She runs to his phone and does it for him. How can I set her up to do it from her phone? Bridged Appearances?

We have a customer that is using (or trying to use) Softphone 3.2.3.45 on a Mac (Sierra 10.12.3) They say that the Softphone buttons are all grayed out and the app is unusable, until it is moved dragged to a different monitor. Then everything is displayed and works fine. Problem is their people...

I don't think there is. Is there anyway to hard code that Call Server address within DHCP or in one of the files used for the firmwware? 46xx?

Thanks for the heads up Peter! I'm on 8.0.18 and set for 2 seconds, so good there. The guys at Jenne tell me that it should ring in without the Twinning being active. But if I can't make it happen I can live with it, I just wanted a way to pass the CLID and not the DID. I have read that with...

Okay..I hope that I did this right. Used Monitor default values and then called extension 125 from 143 then let it ring 6-7 times. It did not ring to 1XP mobile client. I turned off twinning and VM on extension 125. Below is the log file. UNICODE-UTF8 enu ********** SysMonitor v10.0 (18)...

PRI..

Yes I have twining setup and the number is configured within the app. What i was hoping to do is turn the twinning off with so that 1XP would display the correct CLID and not my DID number. Is that possible?

I have 1XP mobility configured on an Android and every feature is working fine except, it will not ring my mobile phone when extension is called. When I have my voice mail turned on at the user level, I can see the call with CLID display briefly on the VM icon with an option the Listen/Answer. I...

Essential license was needed for this to work..Pretty sure I knew that going in but got in a hurry..spent way too much time trying to get this to work on a V1 chassis. Don't want to try that again. Thanks!

Good call.. I did have it in at the user tab and the supervisor tab. Anyway I think I found the problem. i just realized that I don't have the essential addition license loaded. As soon as I find it I think that will do it. Will update later. Thanks all!

Good point gknight1 that was enabled so I'm good there. It is not mentioned in the configuration guides as far as I know, so good catch. I was able to duplicate the config on a V2 box and it worked fine, well almost. Everything appears to be configured correctly but I can't login, this should...

Yes, I have the trunk, extension and user in place. Sent my config up to the guys at Jenne and everything looks good. Also I can view the network settings on the wireless phones and they are correct. So I know the phones can see the base station. But between the base station and the IPO not so...

IP Office 8.1.67 V1 chassis. I having trouble getting the D100 base station to register with IPO. The wireless phone has a Connection Error displayed. At no point do I see the base station in the SSA program. I moved all of the D100 files to the embedded memory card and configured IPO to get...

Resolved! I found that the http server ip address was incorect. Phones now join the correct vlan.

IPO version 8.0 I have an issue with my 1608 phones not being able to find the voice VLAN. After a reboot or power outage the 1608 phones display Finding Router. This used to work, but you know how that goes. My questions are: does the 16XX phone use the 46XXsettings.txt file? I verified that...

I'm having the same problem with the upgraded. Rolled it back to 8.0.x and it has not rebooted at all. We are on a V1 chassis so no SD card. Not sure what to do now.

I have a spare IPO that is on version 4.2.It has the current config loaded on it, same as the production unit. We tested it the other night and all was well until we tested the VM, when a message was left to an extension the light went on but there was no message there when we went to retrieve...

I'm trying to get SCN configured between two systems that are on different subnets. I have a VPN tunnel setup between two Sonicwall devices. I have the Voice Networking licenses needed VCM cards in both units and I know I have the IP routes and lines configured correct. I can ping to the IPO's...

Seriously. I can't leave that turned on..