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Remove and replace sd card it is a release bug with R6

If you put the function switch to initialize and hold in the reset button for 10 secs it will reset it to factory default.

Thanks guys Norton engine was running in background. One to remember for the next few months. Thanks again.

Thanks will give it a go guys.

Will have a word with customer regarding this, yeah it is a new dell.

Goning to get customer to install manager admin on the problem PC and see if it has the same issue. If it connects then I will try the phone manager again. Had a strange one in the past that only when manager was open would the phone manager work.

well awaiting word back from scan source and if they cant fix its bad news for the customer

It definitely looks like a porting issue or another program using/blocking the port.

Cheers will inform the customer of the good news!

It is a DELL PC, no skype on computer, only programs installed are Microsoft office and a few printer drivers if that helps.

We have a customer experiencing problems with phone manager on Windows 7. We have upgraded to 4.2(34) and also have got the customer to use the port opening tool. Customer has also tried the following: Added rules to the firewall to permit all traffic to / from 192.168.1.200. Which also had no...

Yeah hopefully upgrading the user SW will work. Thanks.

4.1(20)so you could be right.

I have a customer guys, using phone manager, but cannot use voicemail by clicking on her mailbox. Nothing happens. I have tried restarting phone manager, and turning off firewalls but still no joy. Phone manager works fine otherwise as does *17.

If you have a email address I can email you a programming manual.

On ext 201 with a KXT7730 try programme *# 1234 400 then press sp button and disable any lines which arnt in use (auto answer button), then press auto dial store to save. Press sp button to move to the next line.