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well, I told them to just give the calling party the phone number and release the call for now... and I recommended that they upgrade their phone system to a 20th century system - or possibly a 21st century system if they want to join the rest of society and have some improved functionality...

Is there any possible way to forward a call outside the phone system??? I tried to conference which works - but as soon as the ext. hangs up, the call is dropped... Pl

looks likt this system is an R5... Is that why? one card says 103G13(28) R5 The rest say R3... I am guessing RCF #322 is not an option?

Another note: When I try to enable RCF from ext. 10 the system will not allow me to enter #322 in system program. I can enter #32 -but as soon as I hit the second 2 the system beeps back at me... am I missing something?

Tommy are you there? everything seems to work however - when I try to forward the extension to the personal speed dial 99 I am getting: f11 - Forward: I enter the extension 41 then I hit 9 (for speed dial 99) - as soon as I hit 9 the system closes the prompt???

BTW, i am looking at page 21 of: http://support.avaya.com/css/P8/documents/100065046 and I am guessing the blades on this have 12 extension each. and with a 5 slot carrier that may actually allow for the total number of extension ports available... However I'm sure you knew that already...

Ok, Thanks much Tommy - this makes total sense. I will check for a port that is open or isn't punched down on anything. I hear what you're saying that there are 47 total extensions to choose from, but just to clarify - only about half of those would have physical ports correct? (with physical...

Very excellent and quick response! The only other question that I have is relating to : ---Use one of your physical extensions on the phone system, that doesn't have a phone plugged into it--- Is there an easy way to determine what extensions are assigned / not being used? (say for ext. 25...

Hello, I have a customer that has decided to disable auto attendant in order to ring a group and then COVER to ext. 10 voice mail box. I would really appreciate some help with confirming these steps as I am not totally fimiliar with partner... Touch Tone Tommy was a great help in my previous...

Thanks again Tommy, since both group ring AND voice mail are absolutely necessary for this client, I am going to give them 2 options: 1.) upgrade their phone system (completely or go to Partner Messaging) 2.) disable auto attendant and ring the group, then cover to mail box for ext. 10. this...

Ok - thanks for the tip... Tommy - Where are you!?!?!

I have downloaded the Partner "Advanced Communications System" "Quick Reference Guide"... This was about 250 pages that I printed out... That document was a waste of time, ink, and paper as far as i'm concerned. I think Touch Tone Tommy could write a much better manual.

Thanks for getting back to me TTT !!! I will definitely set the phones to delayed ring if they choose to keep the AA enabled. That is what is happening - they have a short chirp before the AA picks up. That's a bummer that transfer to an ext. with RCF is not possible on this system... Hard to...

OK, some new developments on this: I went to the site today and did some investigating; this is a Partner ACS 5 module bay, With 2 pcmcia cards for voice mail. The auto attendant IS enabled... I was able to program the phones for immediate ring - but all the phones would ring only for a split...

I will give this a shot - need to be on site at 9am CST today. My only worry is how badly hosed up the system is currently. I will be walking in cold and not sure how many settings they have applied to these phones currently that may/may not interfere with this new configuration... Thanks for...

it is definitely this: ring a bunch of phones when a call comes in, if no one answers - go to voice mail box for ext. 10. can this be done?

I am thinking that there may not be auto attendant... i'm pretty sure when a call comes in it rings ext. 10 and that's it... They are saying that in night mode, it rings all extensions - which they want to filter down to just 4 extensions that ring on incoming calls. The voice mail thing is a...

hmmm, that is kind of discouraging about the voice mail... what about if I just set up a cover pattern for ext 10 - could I ring 10, then cover to 11, 12, 13, and then roll to voice mail for 10? I know this work on the larger avaya pbx systems, but not sure about this one... The only question...

Thanks for getting back to me man! ok, I think i'm following you on adding an ext. to groups 71-74. I think i will use 74. Just to confirm - am I dialing these digits and assigning all extensions from ext. 10? or do I have to dial from each phone individually? I am assuming I can do all of...

and one more questions regarding post: Call cover is NOT remote call forward or voice mail cover.Call cover causes the call to ring at an extension for X-number of rings, then ring at the covering extension (with the display indicating the coverage), and then covering back to the original...