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Dear All, I would like to know, if there is an option or something to activate, to get the display in the call log for the calls that been answered by the voicemail. Exemple : If Bob call John, and then, John don't pick up the phone, Bob will reach the voicemail. Then, if John came back...

Hi all, I have try calling 9000 from both, station and incoming DID, i got the same problem. If a cover path is set, the call ignore the call forwarding and follow the coverage path. If i don't set the coverage path, i got a busy tone. As you will see in the attachment joined with my post...

Hi rockspop, I did the FAC's and i got the Console Permissions. I got the confirmation tone. I have trying to remove the coverage path from the station 9000, and put a call forward toward a mobile phone. When i call the 9000 with this setup, all i got is a busy tone. I have done a trace on...

Dear All, We are trying the following setup. We have the virtual station number 9000, that got a coverage path going to a coverage answer group with station number 9001 and 9002. The assistants answering on the station 9001 and 9002 are out of the office every Friday. What we need, is the...

Many thanks Amri.

Is there a ACM forum ?

Hello, Damn yeah i think i post in the wrong forum. Really sorry for this mistake. Any possibility to relocate my post ?

Hello, The following options are flagged : Enable Message Waiting Indicator Enable Message Waiting Indicator Rule Voice Messages Any Importance That's all i got. I have trying to unflag "MWI Rule", but that doesn't change anything. When someone reaching the voicemail, if he leave before...

Dear All, We are trying the following setup. We have the virtual station number 9000, that got a coverage path going to a coverage answer group with station number 9001 and 9002. The assistants answering on the station 9001 and 9002 are out of the office every Friday. What we need, is the...

Hi Ken No, there is no messages. As i said in my first post, the light indicator turn on, even if people are leaving the voicemail before the "bip" that confirm that you can leave a message. Yes i have confirmed the MM turning it on. Thanks for your help.

Hi guys, I have the following issue, maybe someone have an idea. The light indicator on my Avaya ip phone 9620 turn on, even there's no messages I have made some tests, and it appears that even when someone reaching the voicemail, and hang up before the "bip" signaling that you can speak and...

Hi guys. I'am new to the avaya world and i have a quick question for you. Could it be possible to have a display of the calls that are goin to the voicemail ? Exemple. Somebody call me, i don't pick the call, after 4 rings the call is sending to the voicemail. The guy let a message to the...