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Anyone have the setup files for Valutec SVC? It usually comes in a zip folder with the PC and Standalone files inside.

You can't do it. That is the total since the system totals were last cleared. I don't believe you can do it legally. But, if you want to erase all sales totals, just use the right drop down in configurator(by the red arrow) and select "clear all totals

Did you ever get this fixed?

Have you fixed this yet?

Did you ever get an answer to this?

Curt, there really is no "upgrade" with win7. The win7 install will reformat your drive...therefore wiping everything on it. This means you will be forced to reinstall e7. Best to leave it up to the pros, unless you want me(a 10 year veteran of e7) to do it for you

If you are locked out of configurator, I know how to fix it with no caveats.

I can help with this. Can you give me specifics of what you want?

You can/should be able to change your own settings. Just because you don't understand what you are looking at doesn't mean you can't do it. If you need training other than the basic day-to-day operations, i'm sure your local dealer will be happy to accommodate. Change all you want, but it...

what version are you loading? did you load the platform &/or BIOS first?

There are actually several types of voids in Micros & are all tracked differently & add/deplete from inventory differently... Void-any time someone physically selects an item on the screen and depresses the void button. Before or after servicing. Mgr Void-any time a void is done that...

Go to configurator>touchscreens>(select screen that has the button you are pressing) & tell me what the button says under the "function" drop-down