Micros e7 4.0 credit card batching issues.

[marky91]

Hi,

I recent moved to e7 4.0 and I am having trouble batching credit cards. Some nights when the End of Day runs it will state that the credit card batch failed to settle. I was able to go in to "credit cards" and hit settle and it completes however with several "reversals"

If anyone can help me on this issue it would be greatly appreciated.

"11/16/15 06:31:08, 0, 0,SystemServic, , 1,*** Error *** Send call to 600000004 failed. TifErr: 3,"
11/16/15 05:00:10, 0,-3,Dbs , , 10,Unexpected batch response status [0],
11/16/15 05:00:12, 0, 0,Dbs , , 1,FAILURE settling credit card batch - FAILED,

Credit Card Batch Transfer Status
Reporting On Batch: 258
Report Time: 11/16/2015 06:49:29AM
Batch Created: 11/16/2015 05:00:09AM
Business Day: 11/15/2015
----------------------------------------
Attempt: 1
9999 Micros, Micros
Settlement Time: 11/16/2015 06:30:41AM
Previous Settlement Count: 0
Forward Count: 10 Forward Balance:
202.00
Reversal Count: 7


Thanks,
Mark

 

[MichaelWayne71]

Did you ever get this fixed?