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As I am A Noretel switching User , And now start using NEC SV9500 .. need explanation what is the term TELN ( Telephone Number ) stand for ... why we need it since we have Station number . and is it necessary to assign it for each station ?? and if there is a nortel / Avaya technichal ...can...

Hi Can we integrate a third party contact center to cs1000e rls 7.6. what type of licence we need to buy for cs1000 to implement this integration ?

HMS400 CAN BE USED

recently we changed the ssc card on option 11, we used port 2 as BGD , CHECK IN and CHECK OUT work ok. the problem is :the Name still appear despite the room status is Vacant.

to get clear data you have to integrate your output cdr to third party billing software.

thanks PERRYP , more detail please !!

Can someone provide me solution ??

we have class modem card 0n CS1000E , CLID work fine on analouge phones , could you please explain me why when we change the Codec on the Zone from BQ to BB ( BEST BANDWIDTH ) we lost the CLID ON ALL 500 STET`S ???? WHAT IS THE RELATION BETWEEN CLASS MODEM CARD AND THE CODEC???

could i have multi single call ringing keys on Avaya phones ? and how ?

Can we use HMS400 with CM instead going to 3rd party . and thanks alot if somebody provide us how good CM's hospitality features .

it is rls 23 , but what about some programming difference like key SCR ,serial interfaces and capture for file programming ???

Hi All 12 yers ago Meridian Option 61 and meridian mail has been installed at 5 stars Hotel , we in proces to replace it , we have 2 choses : Avaya CM or CS1000E . Guys : need your help to advice me by technicaly comparing between both of them , considerable the Hosptilaty and the PMS...

Hi ALL is it possible to unmask the incoming mask digits number on PRI , RECIEVED ON 22250 Console ??? even though this mask digits are unmasked by CDR.

Thanks GHTROUT , appreciate your help

is this just for our CS100E or in general for all PABX`s types. cause this custumer toled me that they have PABX type ... witch it can unhide the caller digits ??

OPT is IDP, the problem is not related to ATT. the question is when somebody ask the telko to hide his number from showing to the others when he call them , so if he call the cs1000e , does the pabx able to show this called no ?????

Thanks GHTROUT ,dose the CS1000E able to clatify or show these hidden digits when the caller ( to 2250 operator console ) has this feature from GSM operator ??? the CLID IS yes , and as I Said befor the CDR capture these digits , but on the console or phone sets just the ACOD and the root...

Thanks PERRYPJ , it has 6 channel for voice and 2 for fax , and till now we just connect one unifiead fax messaging for training , no high traffic on it . By the wat think there is no specific wat to assign this channel for voice or fax , it comes by default as what License we have ?? is it...

customer ask the telco to hide the calling and called PRI numbers on incoming and out going ( no CNI) . the question is why the incoming dialed numbers are appear on CDR but on attendant console just the trunk ACOD and the member are appear ?? is there somthing to do on our CS100E rls 5.5 or...

need help for folowing case : Customer aske why it take long time to send fax from the callpilot RLS 5 to fax machine ?? ( it vary , from 2 to 10 minutes ) . thanks in advance