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TouchTone Tommy for the win! That was the cure. Thanks so much!

I will check that and advise, thanks. Might be Monday but I will advise.

As in hot desking? No agent use involved. System status shows each active as a 9508/5410. Identical to the 9508 that works. No'memory' in a digital like there can be in an IP phone - Right?????

Each individual phone. Left about 12 DID stations alone - they work. Added short codes to about 20? other phones. Just the way this job developed over time, I did not create user groups. The only variable I can see at this time is the use of a 9508 or a 5410 on the same port.

Bizarre problem - an established system IPO 500 V2 r9.1 - T-1 PRI. Has been working for years, carrier company was providing "masking number" so all calls out were the same caller ID. Return calls then went to AA. Client wanted two 'main numbers' and an option for personal DIDs to show own...

I see this alot. I can go in on someone elses work, recrimp with my crimping tool and the feed will come up. The $75.00 Home Depot crimp tool is junk. So are the cheap catalog tools. I paid over $125 fifteen years ago for an AMP brand kit. If I place the wires in the correct sequence it works...

What kind of trunking?

Okay, Thanks. To the field it goes.

I have used the search function and printed for reference all threads dealing with SCN setup. Printed the 'Help" info also. I would like to prove that my three node SCN is working before deploying to the field. Is this possible? Lisences installed and valid. Have all three on test bench attached...

My experience with this is the LD carrier will not allow a call to go out that is not in your block of "authorized " numbers. Some allow it, some don't as a 'security' measure. Having said that, I don't know how to gewt around it. Have you called your carrier?

I have AA set up to answer the main number. IPO 500 V2 7.0.36. Embedded VM. Caller can enter four digit extension, phone rings, voicemail will pickup on no answer. If I have transfer set on (example) press 6 for accounting, call transfers, phone rings, voicemail will not pick up (endless...

Right - stop hunt. If each line had its own number and not just term 0,1,2,3, etc. Then at night the first line went to a recorder. Line 2 could be the warehouse, line 3 could be security. A way to get calls to specific destinations pre-DID ( and pre-AA voicemail for that matter), Jeez I'm...

I have the same question. Does this change give multiple call appearances before ringing to the next group?

I did have one customer that had been established with me for a long time. I was in their office doing some MAC work one day when their COO saw me and started in on me that I was responding too slowly and my work was unsatisfactory. I motioned to him to step aside so that others in th office...

I dislike radio stations. They agree to the price and then want to pay half the bill in pizza cupons.