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it is NOT restricted software any other ideas??

when trying to change lines 031 through 034 from unsupervised to supervised system does not updated the changes doesn't even say updating on screen of telephone please help

I ordered keycodes to add mailboxes to an existing call pilot 100. The vendor i bought the orignal call pilot from is out of business so i ordered keycodes from yet a different vendor and he sent me an authorization code and told me to to go on Avaya website to get keycode. i tried to register...

Thank you curly cord and exsmoogger i really do appreciate your help. i am ashamed to admit it but i was letting one of my newer employees do this for me and he did not have the software fully inserted. But you gave me very good information.

yes it is cics software 7.1 and we have changed the trunk card and we have even tried bringing it up without a trunk card. would it complicate anything to put some old 2.0 or 3.0 software in it to see if that is the problem.

i have a new Norstar CICS with 7.1 software and cid card. This is the BT version cabinet and software that was made for Great Britain. i installed one of these last week with no issues but this one will not stop flashing and give me time and date so i can enter into F**STARTUP. Please help.

There is a Surge Gate M4KSU surge protector plugged into the electric outlet and a Tripp Lite TE-600 UPS plugged into the Surge Gate. The MICS and CP 100 are plugged into the Tripp Lite UPS. I have 19VDC across tip and ring of unused extension ports and 17VDC across tip and ring of an extension...

I have a Mics 7.1 with copper trunks only one month old. Customer says they are on the phone (T-7316e) the display goes out, call drops, display comes back on immediately but call is gone. This is not a restart where phones flash. Display comes back and line buttons that were in use come back...

i am not sure of the release but the one office that i put in three weeks ago are all new Avaya t-7316e. The other office phones I believe ate the Nortels about 24-30 months old.

Both systems are set to use set volume and they say even after turning volume they don't hear well. Any dip switches on trunk cards or anything you can tell me i would greatly appreciate.

I really can't tell that call volume is all that low however multiple employees at both of these location complain of it. I have set the switches to long co at both sites and still have complaints of low volume. I think it is telco related since both switches are less than one mile from each...

thread799-1558420 I have two Norstar Cics switches that compain of low volume on calls. One has voice mail one doesn't I have replaced Cid trunk cards. Both switches are within one mile of each other, i took ckt loss reading on copper trunks anf they were 5.5 to 6db which should be good any...

I have a customer whose CP 100 was put on their local computer network for a user who is no longer there. I could not access the CP 100 with my laptop like I always do, what are the proper steps to access this CP 100 through a laptop. Please give very detailed, I am an old school phone man not...

I have a CICS with (1) CID trunk card,trunk card just quits gives alarm 51-2. I can unplug system plug it back up and everything work fine again for two or three weeks then it happens again. I have replaced CID card twice, no change. I am very close to telco remote so I put loop current...

One of my techs installed a Mitel 3000 last year and the user of station 200 forgot her mailbox password and in her attempts to remember it I think she changed the default system password We cannot access the system. Need help PLEASE

Thanks guys, the customer did have disconnect supervision to start with but I just checked and now they don't. Hopefully that is what the problem is. I have been so perplexed because I had checked for disconnect supervision which they had a couple of months ago and ASSUMED they still had it.!

Thanks guys, you have given me ideals to look into the next time it goes down. That is one of the frustrating things about this particular problem it has now been 11 days since it last froze the CID card up.

There is a Tripp Lite Te-600 ups on it and I also installed a LS-604 power line conditioner to no avail. There is also nothing that close to ksu.

I installed a Norstar CICS w/ 7.1 software and one CID trunk recently and the CID card just locks up and will not give dial tone until you unplug and plug system back up. The system doesnt go down just the trunk card. I am retired from phone company and we have installed these for years. There...