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it works!!! thanks! He who stand with me shall be my brother

hey thanks a lot let me try with thi info let you know thanks!!! He who stand with me shall be my brother

Hi all, i remember that we had an very old avaya phone (AVAYA Callmaster IV) and the agent was able to check their AHT, amount of calls, time duration, etc... if i want to access this info with 4621sw ip phone, how can i do it? this should help the agents to work better on their metrics...

well, i just have to say that avaya actually may not know very well their products we have a good solution but they dont support it so we need to be on the ice age working as monkeys because stupid guy dosent want to make it easy He who stand with me shall be my brother

hm well i had the same issue once try this list mea ds1 log #cardnumber He who stand with me shall be my brother

i'll try to open a case with avaya with this info He who stand with me shall be my brother

thanks a lot man! He who stand with me shall be my brother

you are so rigth it dosent have a point eather but how can i tell this to my boss if this is not an "avaya aproved process" my god i dont like to be on the office at midnigth doing this! He who stand with me shall be my brother

yes! exactly that is the same thing i told avaya but they still are saying i have to do it manually if i dont do it that way we are not cover by maintenance i mean, that is just a fullish anwer from AVAYA i thing it can be done buy schedule, if you dont want to do the reboot, that 's ok but...

this website has the basics http://216.147.98.109/support_unix.html i a newbe in avaya, seeking for enlightenment from the CMS/AVAYA gurus in this site He who stand with me shall be my brother

yep avaya told me that i have to reboot the cms (both) every month i mean, everytime you reboot the CMS you have the risk of * the cms wont start again (this is a lot of trouble) * sync of intervals * etc... this schedule taks can be done in linux (which is very alike to unix) He who stand...

Oh thanks But isnt possible to create a task to do so once a month, have any of you tried? i ask to avaya and they just keep saying the same, for me it's just crazy that an equipment expensive as CMS, you have to do such maintenance. I mean we can restart it but let say once every 6 month...

Hi guys, I just want to know why avaya CMS should be rebooted periodically. Our vendor told us, that is because temps, is this rigth?? thanks