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Evening All. Are you using a UPS back up with fresh batteries? Remember... "You're Never Alone When You're Near a Phone" Dave,The Phone DoctorLV

You would network several MICS together for a larger system. Does not MICS stand for "Modular Integrated Communications System"?

Yes, but how can I have the ring change from 6 rings MO-FR 8am to 6:69pm then to 2 rings from 7pm to 7:59am. I thought that the ring count under LINES could only be set for on set of rings when using delayed answer auto attendant.

Does anyone know if Avaya is going to keep any parts of the Nortel/Norstar/Meridian line alive i.e. new SW releases, equipment, etc?

This is a large law office and people are coming and going all the time. the recp. desk is covered by several people so in this case it is best to automate. I personally program systems with a 4 to 6 ring delay and never tell them about auto answer after hours. This customer was aware that...

I am sorry that was suppose to be "when the HANDSET on an analog set is picked up." That's what I get for trying to use my cell to post on this site.

I may have fixed the problem. I reentered the times for MO-FR a minute earlier and it seems to have started working again. I will try it tonight at 7pm. What is the best way to set up the schedule for the weekend SA-SU when the office will be closed all day and night. For example this office...

I am on my way there now. I cant find the thread that gives step by step set up directions. do you gave that? I want to double check my programming

is Stutter DT provided when the hander on an analog set is pickup? and can I use analog sets for the guest rooms?

I checked the time and date and they are all correct. Would mind going over the procedure for setting up this to starting answering at 7p on ext-200 and stop answering at 8am M-F and answer all day on SA-SU. I will stop by tomorrow and double check my programming. Thanks.

Are there special MWI line cards that I would need to use to light the lamps on the SLS? This customer is a low end property and most times he actually makes the residents buy their own cheap single line analog set from Walmart so there will be no WMI on the phone. With this in mind does the...

I have a customer that just bought another warehouse next store. It is about 400 feet away and his IT guy wants to have fiber pulled between the two buildings because of the distance. The customer is trenching and installing a 2 inch conduit under ground for the fiber and the voice copper...

Funny you mentioned that. For testing I tried to change the clock to 6:59pm and wait for 1 min. to see what would happen. The clock just switched back to the current time all by itself. I tried it several times. I even rebooted the entire system. I am curious, how can the year change...

I programmed NIGHT at 7:00pm M-F and all day on SA-SU this has been working on AUTO for several months. Now all of a sudden the customer reports that the AUTO feature is no longer picking up calls on the AA at EXT-200 starting at 7pm each night and stopping again at 8am each morning. I...

I have a client that has one of the daily weekly monthly Budget Suites locations. he offers only free local calling and no rebilling of any toll services. There are about 200 rooms using analog telephone sets and they all need voice mail and auto attendant. Could a Magix support this...

Thank you. I will verify this with Cox.

Ok. I understand now. BTW if you were setting up a daily / weekly "Budget Suites" with about 200 rooms that need voice mail but only are allowed local calling. No re billing of anything else strictly unlimited local calls would you suggest any existing Nortel product? These rooms will all...

Thank you. When we are referring to 13 and 14 this is not on the block? I assumed that this was just a pair on the 66 block that can be used as either a digital station port for a set or could be changed to an analog port?

I found the 7.1 installer guide on the Avaya site, so much easier than dealing with Nortel I could never get the docs I needed from them. Avaya has all theirs available and now they are listing all the Nortel docs. I have two questions: 1) Must I use the XC version to get the two additional...

Thank you.