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Hey Guys, Anyone got this issue: My customer has an Ipoffice V2 v9.0.3 and an embedded voicemail installed. They has an E1R2 with 10 channels and the greetings recorded in AA is "Menu" option (*8401), not the Morning, After or Evening. The incoming route its pointed to the AA:someone. The...

Did you logged off the phones when do you leave de office? I got this on 1608 phones and when the users do not logged out and tried to log on using the same user, the extension reboots. Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

I'll check this info.. I know there are some variables...I have to test most of them.. The list is around 2000 numbers...So from ICR it's not possible.. Thanks amriddle01! Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Hey guys, I need to create a rule that checks the "blacklist", and match the number and other criteria. So if the caller number matches the number on the list, the call needs to be dropped. If the caller number does not matches, the call goes to attendant or group. Anyone has been worked out...

Hello danisrael and intrigant, Yes I cannot see the I/M presence ...please take a look: And Intrigant, do you means EnhTCPA password? or IP office (Administrator) password? Thanks, Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Anyone? I upgrade all to last version of 8.1 The IPO is 8.1(81) and the One-x is 8.1.96.78 And still got the FAIL provider.. Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Hello redphone, My site is configured like this: [IP office]--LAN1--[SW]--[FW]--[Router]--provider link----[sip domain] This is not working well... The voice is on one-way. Incoming voice is not come. When I change the topology to this one, its works fine...

Hello rb2020, Have you tried to set an password under User tab > Telephony > Supervisor > Login? Check if the Force Login is enabled... Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Hello Tjohnston224, Have you forwarded the voice messages to Exchange, or email account? Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

tlpeter, i think it could be the problem... danisrael, under HEALTH I cannot see the IM/Presence status.. Description Server: Version: 8.1.93.40 Operation System: Windows Server 2008 R2 | OS version: 6.1 JVM version: 1.6.0_29-b11 JVM Architecture: amd64 Apache Tomcat/6.0.18 Cesar Romani...

Hello guys, Just another headache... I'm trying to install all the softwares (VMPro, One-x and Manager) on the new Customer's server. All the softwares (except One-x) was installed ok, and the Backups were done. The One-x was installed default (same as older server W2k3) but the CTSA Provider...

Updating: The problem was solved when changed the Siemens side to ECMAV2. When the Siemens side was ETSI, it works, but the call flow was increasing ever and ever until the system has stopped to work. Thanks all! Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Guys, I think I did not explain correctly... All the system is working fine... both The 1608-I and Kirk can make calls (external and internal - between extensions) but cannot RECEIVE direct calls (DID calls) to Kirk only. On the 1608 both incoming and outgoing is ok! The service provider...

Hello All, I'm getting I little problem with Kirk Phones. The system is based on IPO ver 7.0(36) with around 50 1608 phones and 30 Kirk 5020/5010 with 2 Base Stations and 1 Server WKS6000 (polycom/specktralink). There are a Sip Trunking configured on LAN2 and the whole network (including the...

Hello Bas1234, We'll try to set the Siemens on ECMAV2 and check if it works. We can try to set ETSi on both sides, should works fine too, right? The another thing that is driving me crazy: The licenses "IP500 Universal Pri (Additional Channel)" are displayed as: Available 46, And in use is...

Update: The siemens side is configured with ETSI. The system works fine until suddenly the avaya phone cannot call the siemens and the siemens phone cannot call avaya's phone. Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Updating the topology: [IP office 1] [IP office 2] -- h450 -- [IP Office Main ]---QsigB---[Siemens HiPath]-----{bunch of analog phones} [IP office 3] {IP Phones} On the IP office Main we have: 60 Voice Networking Channels 46 PRI Channels 1 Dual PRI Card 1 Single PRI TheTrunk with...

Just in case, the trunk configured now is a tie line using PRI QSIG B, not the h450... I think the configuration is a little bit different, right? Cesar Romani Avaya ACSS | APSS (SME/Data)| ACIS (Data) Comptia Convergence +

Hi all, I have a little doubt with the configuration using IP Office connected with Siemens HiPath4000 over ISDN QSIG. The calls goes and went perfectly during all the day, but sometimes we cannot receive or make call over the trunk. My topology is: Tel IP ---{IP...

Hello guys, specially Bas and redphone, the problem now is that the Contact header is goign out with IPOffice ip address, instead of the IP address inside FROM header, look: 96971mS SIP Call Tx: 17 INVITE sip:996674148@189.125.XXX.XX SIP/2.0 Via...