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  1. smokeyvols

    adding users to default dial directory.

    Did you add those users into Unity? It should be pulling the information on the Auto attendant from Unity so there will have to be entered in there. Telecom Tech - East Tennessee
  2. smokeyvols

    SIP Trunk Question

    What version are you running? On version 8 there are additional IPv4 addresses you can add in the SIP Trunk configuration that might accomplish what you are looking for. We have 2 exchange um servers so I have both of those IP's on the one trunk for this. 7.1 does not have this option, at least...
  3. smokeyvols

    InterCluster Trunking Issue

    They are connected via our fiber wan Telecom Tech - East Tennessee
  4. smokeyvols

    InterCluster Trunking Issue

    I have two CM running 7.1 release on them. I have built an ICT between the 2 but I cannot dial from one to the other. I get a fast busy. I have checked significant digits at 4 and have built a route pattern using 8232.XXXX with drop PREDOT digits selected because we use "8" for our network...
  5. smokeyvols

    Exchange 2007 UM

    Can you create a voicemail box to where they CANNOT leave a message they just hear an announcement? I know you can in call pilot. If not, how is this accomplished in Exchange UM? Telecom Tech - East Tennessee
  6. smokeyvols

    CM 7 Trunking

    Ok I can ping it at 0.328ms. So it must be a routing issue. Telecom Tech - East Tennessee
  7. smokeyvols

    CM 7 Trunking

    I honestly do not know how to even go about that. I am completely new at this.I am still trying to figure out how to setup route groups and patterns and lists for an ICT.If I even need all three. Telecom Tech - East Tennessee
  8. smokeyvols

    CM 7 Trunking

    Thanks. Yeah because I built the ICT in both CM's and made sure they were pointed at the other CM. Tried setting up route pattern but I am missing something as it says could not complete call. Thanks for all your help though! Telecom Tech - East Tennessee
  9. smokeyvols

    CM 7 Trunking

    The call routing is what I am a tad intimidated by. Any good white paper on how to set up call routing? Thanks for the ICT info. I really appreciate it. Telecom Tech - East Tennessee
  10. smokeyvols

    call manager

    You can set up warm dials to where after a set length of time off hook the phone will dial the DN of your choosing. Telecom Tech - East Tennessee
  11. smokeyvols

    CM 7 Trunking

    I have inherited 2 CM 7.X systems. I want to tie these 2 together to do network calling over our WAN. Is there documentation out there for this. SIP trunking an option? I set up the SIP trunks for the 2 to talk to our Exchange UM system but I cannot figure out what I need to do to get the 2...
  12. smokeyvols

    CS1000 SIP Trunks

    I wish I could help but you may be able to help me if possible. I need to program a SIP trunk and was wondering what the configuration was. Can you help on this?
  13. smokeyvols

    CS1000 Signal Server Setting

    We are trying to get a CS1000 to communicate with an exchange server for Exchange 2007 UM testing. The CS1000 does not have the proper patches installed at this point to do SIP trunking straight to the exchange server so we are going through a Audio Codes gateway box. While setting up the Auto...
  14. smokeyvols

    Unified Messaging with 2007

    We are looking at using this solution for our UM. Does anyone currently use Exchange 2007 for unified messaging and if so how do you like it. It is either this or the Cisco Unity solution we are looking at.
  15. smokeyvols

    Cisco Unity vs Microsoft Exchange

    We are building a new hospital and will be using Cisco Call Manager. We have been tasked to look at a voice mail solution for this site and one that will grow us as a corporation. We have about 10 hospitals. I was wondering if anyone had any input on Cisco Unity versus the Microsoft Exchange...

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