CM 7 Trunking

[smokeyvols]

I have inherited 2 CM 7.X systems. I want to tie these 2 together to do network calling over our WAN. Is there documentation out there for this. SIP trunking an option? I set up the SIP trunks for the 2 to talk to our Exchange UM system but I cannot figure out what I need to do to get the 2 CM's talking to each other. Route patterns? Any help is very much appreciated. I clicked the wrong title I am a tech and not management. Anyone know how to change your title on here?

Telecom Tech

 

[whykap]

you could do it with SIP trunks but the easiest and recommended way is via intercluster trunks. Add a ICT trunk on each cluster and point it to the other, route calls in between and you are set.

 

[smokeyvols]

The call routing is what I am a tad intimidated by. Any good white paper on how to set up call routing? Thanks for the ICT info. I really appreciate it.

Telecom Tech - East Tennessee

 

[whykap]

you need to go on cco and read the system administrator guide. It explains how route patterns work as well as explain best practices.

 

[smokeyvols]

Thanks. Yeah because I built the ICT in both CM's and made sure they were pointed at the other CM. Tried setting up route pattern but I am missing something as it says could not complete call. Thanks for all your help though!

Telecom Tech - East Tennessee

 

[whykap]

Can you ping one cluster from the other?

 

[smokeyvols]

I honestly do not know how to even go about that. I am completely new at this.I am still trying to figure out how to setup route groups and patterns and lists for an ICT.If I even need all three.

Telecom Tech - East Tennessee

 

[smokeyvols]

Ok I can ping it at 0.328ms. So it must be a routing issue.

Telecom Tech - East Tennessee