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Thank you.

Jamie, what user? Can you elaborate on the 3rd step? thx

I'm tyring to do what I think is pretty simple, but having problems. The client wants a "nights" button. When not pressed, ring a couple extensions, and fall back to general hunt group vm greeting. When pressed, go into auto-attendant (different greeting). I have 2 groups set up: - Main -...

nice. Thank you!

Phone Manager is picking up the messages, but the user cannot retrieve them by clicking the "messages" button. Is there something I have to setup in preferences to retreive VM from the soft console? This forum is great! Thanks guys...

It was the Windows Firewall. Thanks guys!

yes, there's a VPN tunnel established first. now i see and think you're referring to the windows firewall. i will give that a try later and report back.

Yes, softphone mode. I'm not sure what the firewall shutdown exceptions are. Please explain.. Thanks!

I'm sure it's a checkbox or something I missed. The user can make a call and voice is ok both ways. However, when calling the user..it's just goes to the missed call log. Ideas?

You're correct intigrant. It is needed for Phone Manager and I did a copy/paste without thinking. Again, thank you so much for your help!!

Got it!! Disabled fast start on the VoIP ext. Never had to mess with any ports on either firewall. Thanks for all your help guys!!

Disabled h.323 transformations and updated the sonicwall firmware. I was able to log in and all the buttons work. Now, if I can only hear voice...???

Thanks for all the comments! The sonicwall pdf was especially helpful. I will not have a chance to try these new changes until next week. I will keep you posted with my results.

UDP packets are free to go where? All to All mapping on those ports? That doesn't sound right. I need to map the ports to somewhere...no?

I have a Symantec on the main side, SonicWall on the remote end. I assume you guys are referring to port mapping to the TFTP as inbound routes for 1718-20??

I thought with a VPN ports are not an issue..no??

I think I have everything setup correct, but I can't find the problem. Here's the setup below. Main Location: IPO - 192.168.127.50 Gateway - 192.168.127.1 Remote Location: Subnet - 192.168.2.x I have an "IP Route" in the IPO as follows: Ip - 192.168.2.0 Mask - 255.255.255.0 G/W -...