I have a CallPilot 5.5 and customers are indicating that we have a delay on delivery of messages or wrong date and time stamped, is there a patch for this or what should I look into?
Yes we updated the sets, we also have NCC and CCMS in the picture for call routing, we have the vendor looking into this but they don't seem to know what's going on.
I have an option 61 Rls 3 with ACD sets that buzz like a call is being presented but there is no call and you cannot stop the buzzing unless you unplug the set, any ideas?
Gents I need to add a new TIE to a CS1K 5.5 and I forgot the sequence in what you need to do this, I already prgramed the Route in LD 14, then I Tried to add the D CH in LD 17 but needless to say is asking for the loop. What load do I go to buld the loop and what load do I visit to add my...
I need to program a TIE line from a Nortel CS1000M 5.5 to a Cisco Call Manager Server using QSIG, can someone tell me what hardware I need from the Nortel side, I would like to use a Dual DTI with a D channel daughter board instead of an MSDL, is that doable, and also what loads do I need to...
I have a few 1230 IP Clients and sometimes NOT always, sometimes with incoming or outbound calls, in-net calls and out-net calls the IP user cannot hear the caller or called person, does any body know what's going on or how to troubleshoot this.
I don't have any Certifications but I have taken several courses, the ones that are one or two weeks long.
M1 installation and Maintenance, Admin, DTI PRI, etc..
I have been working on M1 systems for 14 years with end users not vendors, and I also worked as a sales Engineer for 2 years with...
Can someone recommend a good class for a Tier 3 Support person, I need to be able to do PDT, patches, remote INI, high level support etc. on the CS1000 - M1 systems
I also need to take a CCM 6.0 High level class.
Thanks and Happy Holidays
We do have some virtual trunks from one facility to another, what can I expect to happen when I power off the fail safe sig server? and is it a better idea to relocate the fail safe first and then the primary?
Team
I am relocating 2 signaling servers, and I would like to have no donw time with my SIP Clients and Virtual Trunks. I have a primary and back up but they are doing load sharing, so if I just power off one will all the clients register to the other? but they will take a down time correct...
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