Can someone recommend a good class for a Tier 3 Support person, I need to be able to do PDT, patches, remote INI, high level support etc. on the CS1000 - M1 systems
The Engineering level classes require previous Certifications, unless your local vendor will vouch for your experience. Most of the classes are no longer provided by Nortel.
DocVic
Dedicated to Nortel Products till the end.
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