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still, i can't detect my tapes.

sir David, i read the instructions and notes there. Is it okay if i used it? My CA arcserve build is r12.0 [5454], I saw on link that its for 5611?

@ sir 2ffat I haven't ran any CA device patches from the first day i used it. Where can i see the patches? and for Windows also. thanks, i really need to perform a backup

okay, today i re-installed CA and to my surprised it can't detect my tapes. So i went to computer management and disabled the tapes and drives from the OS. I rebooted the machine, I can now see the tapes. But they are updating for years. It took them hours to update from tape 1 to tape 12 (which...

i tried re installing CA to my surprise the tape drive cannot detect the tapes and it shows as <No Media in Drive>. I already updated the firmware version, but still no luck.

yeah, maybe that could be the culprit because its been 1 and a half month since we the last cleaning of our drive. I told my boss that we should purchase a new cleaning tape but he didn't listen to me.

Btw, remember i performed Long Erase on the tapes to remedy the SCSI error,I am also wondering why is that our tapes has no serial numbers? I need to put them on the media pool to have their serial numbers individually..

and it had a good output? I mean, did it resolve the problem? One more thing, what could be the culprit of this error on the tape drive so i can explain it to my boss clearly.

sir 2ffat, had you already done that? Replacing the tape drive? If so, did it solve our dilemma?

okay, i will ask my boss if he has another tape drive that is compatible with our tapes. Thank you for that suggestion sir. I'll update this after we change the drive.

how can i do that sir 2ffat? How can i put the tapes tend to wear grooves in the heads?

yes they are sir. I used the Green ( 2009 ) tapes for the month of September. On October, I can barely used the Red tapes. Some errors occurred. On December, I can't perform any backup due to these errors. I bought a new cleaning tape for my drive hoping that if i performed a cleaning, the...

Guys, I have this problem with regards on my tapes. I have 3 sets of tapes Green, Blue and Red. When I used the Green tapes, everything is smooth and fine. But when i tried to use the Blue and Red Tapes (We usually change the tapes every month), some errors appeared like SCSI Tape Error...

sir david, format one of my tapes but to my surprised it went 3 hours and after that an error prompt on my screen saying "Failed to write volume header.

oooppps, I am sorry, i type the wrong error message. It's E6018 Recorded Entity not found or basic media error(14 00) E6092 Fatal Uncorrectable error. This is the errors i saw on the tape log. Sorry i am just using the remote desktop connection to make backups on our server that's why i...

thanks sir David.. I have another question. It's not related to the topic i posted but i encounter this error when i tried to make a long erase on my tapes.. it says " Long Erase Failed" "Unrecoverable Error" ? It's my first time to encounter this error when performing a Long Erase on my...

Guys, i know that i have been asking you series of questions lately, and this time I need again your suggestion to my problem. I want to perform a database level backup. And then there's error that I encountered while performing the backup. its AE9684 Exchange SErver error. Mount databases...

okay sir david, i already fix the error. thanks for reminding me about the tape log. I was able to trace the problem. thanks.

sir david, i performed a Long Erase on a Tape today then I noticed that the error on "Unable to write to media" was gone. But a new error appeared, it says "Unable to backup 1 mailboxes" The backup was incomplete.

is it really on hardware sir Cyklops? Because we didn't touched anything on the hardware except on the tapes. That we've changed.