Still having problem with my tapes. CA r12

[iskawt]

Guys, I have this problem with regards on my tapes.

I have 3 sets of tapes Green, Blue and Red.

When I used the Green tapes, everything is smooth and fine.
But when i tried to use the Blue and Red Tapes (We usually change the tapes every month), some errors appeared like

SCSI Tape Error
E6092 Fatal - Uncorrectable Error.

I perform Long Erase on tapes and it works. I can perform a backup but errors appeared again. And now, I have this problem.

SENSE ABSL: 1020 MEDIA ERROR [03]
EX SENSE ABSL:1020 RECORDED ENTITY NOT FOUND [14, 200]
ABSL: 1020 (SCSI SPACE 16777215 BLOCKS)
(03) *** MEDIUM ERROR ***
E6018 RECORDED ENTITY NOT FOUND OR BASIC MEDIA ERROR (14 00)
E6092 FATAL - UNCORRECTABLE ERROR - E6092 FATAL - UNCORRECTABLE ERROR

This is a copy of error that I saw on tape log.

and these are what i saw on activity log.

E6096 *** 01/25/2010 07:38:46 PM MEDIA ErrorBarcode:conflicts with Internal serial Number: in database. Tape is NOT registered in DB.

E6096 *** 01/25/2010 07:38:46 PM Media Error[ABSL: 1020 CMD:8h]


I am wondering why is this happening? We didn't change anything aside from the tapes. We didn't change anything on hardware.


Any suggestions will be appreciated.

Thanks,
iskawt

 

[iskawt]

sir David, i read the instructions and notes there. Is it okay if i used it? My CA arcserve build is r12.0 [5454], I saw on link that its for 5611?

 

[davidmichel]

I provided the link to the 12.0 updates page and not to a specific update, so I'm not sure exactly what you are talking about. If it is SP2, then as it says has no prerequisites and it will bring ARCserve up to build 5611.

With the update you will also have ARCserve Patch Manager. It will ensure only applicable updates are installed.

 

[iskawt]

still, i can't detect my tapes.

 

[davidmichel]

best to contact CA support and they can come in remotely to ck it out.