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  1. MiguelBain

    list trace report

    thanx
  2. MiguelBain

    list trace report

    00:50:42 G711A ss:off ps:20 rn:10/10 192.168.1.55:56788 10.7.2.18:15552 00:50:42 xoip: fax:off modem:off tty:off uid:0x50022 cid:0x1c2 can anyone explain to me the meaning of rn:10/10 on this trace report> thanks
  3. MiguelBain

    Night Service mystery

    are branches connected?one work-aound for the objective is to specify trunk-ns (trunk grp number) on 1 button on the attendant.pressing the button will divert calls for that trunk to the night service destination of that trunk. on the destination ext, it will show the trunk name for that call...
  4. MiguelBain

    one-way audio

    we have two site with s87xx servers each connected via ip-tie trunk.i'm using avaya agent for my agents registered on site A. this agents use the trunk facilities of site B when calling outside.we expirienced randomly one-way audio when we make calls for the avaya agents(using trunks of site B...
  5. MiguelBain

    incoming call treatment -baffled

    first; confirm how many digit(last 4 or 5 digits of the DID))you are recieving(expected digits) from the telco provider. 98Converter is correct, you should put "5"(or the expected #of digits from telco provider) on del column for switch to delete.then under insert- put the ext# you want it to be...
  6. MiguelBain

    Agent Auto log-out

    thanx man.no,they switch to AUX mode for breaks or whatever reason that they left their workstation.they are not using the phones when they are logged-out.if they lost connectivity to server,the phones should restart right?since it will look for another call server (discovering mode). then they...
  7. MiguelBain

    Question on losing Network Connectivity

    S8300 will be better to work as an LSP. Since you have them at most of your sites, just make sure you hav the correct lisence for them. In operation, your individual sites will stand by its own, since they have their own survivable servers (S8300 LSP).They will take control of your phones and...
  8. MiguelBain

    Agent Auto log-out

    I am running Comm.Man 2.2 with 4610 ip phones. Random cases of agents automatically being logged-out from the phones coming from Aux mode.What may cause this scenarios?HELP PLEASE!
  9. MiguelBain

    4610 freeze

    i am using individual avaya power adaptor for my ip phones, no POEs.
  10. MiguelBain

    Auto Answer acd - zip tones

    use the newest-----2.901.
  11. MiguelBain

    4610 freeze

    thread690-1287104 same problem here. i was able to make ping test from board to phone ip-address in ASA. also able to ping the phone. happening randomly everyday.. really affecting the operation of my call center. thanks for the help in advance.
  12. MiguelBain

    Auto Answer acd - zip tones

    try to update the firmware of the phones. i have cm 2.2 using 4610,same issue. just updated the firmware.

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