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Hi I just had the same issue It turns out the line provider Gamma migrated the endpoint to enhanced. I Disabled Enable Mitel Proprietary SDP in SIP peer profile and this issue is now resolved. This may work for you ?

Hi nytalking Thanks for that. Well as there is no mention of repeating the tone at intervals or any particular programming then I guess we are not going to be able to do that ! " The audible indication is a warbling tone; it is a short burst if you are engaged in another call or a periodic...

Hi I understand that the SS 1000 console can provide repeated ring bursts at intervals for incoming calls while on a call. We have no remote access to the SX2000 and is anyone able to confirm before we go out there please. 1. can it be done. It does say in the console user guide that this can...

Billz66, thanks for your reply. This really came to light as the users like to use supervised transfers and this was displaying hold rejected when attempted. Interestingly they can do a blind transfer so that it what there doing at the moment. Yes prior to registering the 5624 sets with the...

Hi MiVb 9.3 on MXe111 controller MiCollab 9.7 on VM integrated MBG We have registered 5624 phones via the MBG internal IP address in order that the call recording equipment can capture the audio via the SCR taps. Since doing this placing a call on hold from the 5624 phones fails and "hold...

Hi Thanks all The MBG is set to network edge as we have some MiCollab mobile softphones that do consume a teleworker licence. All subnets are in trusted networks along with the SIP trunk providers SBC and the routing IP address for the SIP traffic. The SIP trunks are not being proxied via the...

I'm not sure that's what I said ! Mitel sold us a MiCollab and SRC solution and there was no mention of the need to purchase teleworker licences. According to Mitel TS you don't need teleworker licencing to use the SRC on a MBG. If you set DHCP option 125 on the MIVB to use the internal IP...

Hi Lundah Yep done that. I have set the MIVB DHCP option 125 to use the internal IP address of the MBG as the ICP and as the TFTP server as per the help files extract below. I am of course using the internal IP address of the MBG for ICP and TFTP as we don't have teleworker licences. The...

Hi Miollab V9.7.0.5 with MBG V11.5.1.24 MIVB is 9.4 69xx and 5624 sets to be recorded. SIP trunks are not proxied on the MBG MBG is in server / gateway config with set override address set to the external IP address of the MBG and ICP side set to the IP internal address of the MBG We have...

Not sure about that. My guess is that setenv vlan 1 would set it back to default as by default it is set to 1 in the system IP properties form

Hi Devolution I also had this back from Mitel although I have not tried it ? run the following command to modify the VLAN: setenv vlan x where x is the VLAN ID of the system

Hi Devolution Well actually I ended up setting up VLAN 2 on my environment then accessed the 3300 CDE forms and changed it from VLAN 2 to VLAN 1 in the system IP properties form rebooted the controller. I assume these commands work as they are in the 9.4 THB. I cant see anything on there that...

Hi Found it in the THB should have checked first. mcdDebug vlan_reset or mcdDebug vlan_off Thanks

Hi I have an AX with MIVB 9.4.1.21 loaded but it appears to have a VLAN tag of 2 See below from boot up. I can access the console ok but cant access the server-manager or 3300. In the pre 9 SW you simply connected to the maint port and entered vlan_off but this does not work on 9.4 Thanks...

Billz66 Thank you. I'll give it a go

Hi Billz66 Thank you 10 IP users are in use and allocated on the MIVB I am not sure this will work in this case ? What if I over allocate the MIVB licences by 10 temporarily ? AMC can only help so far then it's down to raising with Mitel TS I suppose. Mitel don't make it easy to do this and...

Hi 3300 MXe 111 on MiVb 9 MiColab 9 I have had a poke around and found the below quote from KwbMitel in another post " Converting Licenses to UCC and adding MiCollab to a system ' I am a bit nervous as I need to move 10 x MiVb standard user licences from the MiVb ARID to the ULM but the...

Hi Billz66 I fear your right I may have to find another solution for this. I am a great fan of Mitel and have worked on Mitel systems for many years but the R & D as well as the documentation has really gone down hill for a while now. It's a shame I used to tell folk that the Mitel...

Hi I would like to carry on with this post. I have recently implemented AlphaMann's suggestion from his recent post above. " create a custom DN key on each set and then toss that into a ring group. That way you could use the Force Device Busy option " The issue now is that when a call is...

AlphaMann I will try the DN Key in a ring group and the force busy option. Thanks