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  1. CS1Kfan

    fwd external calls

    Yes, but you can do them all at once. It keeps prompting you for another entry until you're through. Print your route to get the IDC table number. LD 49 REQ: CHG TYPE: IDC DCNO: x (the IDC table number) IDGT: xxxx (enter the extension) xxxx: xxxx (enter the CallPilot access DN) IDGT: return...
  2. CS1Kfan

    fwd external calls

    If you have IDC turned on for the route, put the extension in the IDC table (LD 49) and point it to your CallPilot access DN. This will not affect internal calls.
  3. CS1Kfan

    Application Gateway 2000

    We had 1,000 IP sets but only 200 AG2000 licenses. By default, the IP sets attempt to register to the AG2000 when you boot them, so the first 200 get there first and use up your licenses - you have to manually remove those you don't necessarily need from the AG2000 before you can add the ones...
  4. CS1Kfan

    Phone Display ideas

    This would require a little bit of work, but you could change the lead number 5430 to be a dummy queue with the MWC prompt set to No (default) so nobody could forward to it. Make the dummy queue NCFW the new PLDN. You would just have to rebuild your Hunt Group with the new PLDN. Wouldn't that work?
  5. CS1Kfan

    Rings once or twice then fast busy

    Dial the Access Code (ACOD) for your outgoing trunk route and then dial the number directly (no 9 first) - you're bypassing BARS in your pbx this way. If the call does not go through, it's a telco problem somewhere along the way, so open a ticket with your vendor.
  6. CS1Kfan

    DCH055 ELAN009 issue !!!!!

    Do you just have the one signaling server? When the gateway with the Lead sig server bounced, the IP sets should have all registered over to the Follower sig server. What software release are you on? Nortel issued a patch last year (AH19) for 5.0 that addresses media gateways spontaneously...
  7. CS1Kfan

    How to load greeting in call pilot

    From the open application, select File/properties and then click on the Security tab to see if Telset Maintenance is turned on (it defaults to not be turned on for some reason). You don't have to know the password to change it.
  8. CS1Kfan

    CallPilot transfer to external number

    What version of CallPilot? There is a unique restriction/permission list for Application Builder, so why not send it out directly from CallPilot? If you don't want to open up the RPL, you can add the target numbers individually as permissions.
  9. CS1Kfan

    Reg Ext going to CP as multiple mailboxes?

    Build new mailboxes, build new application (menu) with mailbox options, add 4555 in SDN table (targeting the new application ID), and change the 4555 MARPed phone line's FDN and Hunt targets to go to your voice mail.
  10. CS1Kfan

    Err008, CS1000E

    What's the point of having more DSP resources in 4-0 than you have talk slots? In other words, why do you have the MC32S card in 4-0? Your 96-port and 32-port daughter boards cover your 128 talk slots for that media gateway. I would disable the MC32S card and back it out of the system - see if...
  11. CS1Kfan

    3904 AS OPERATOR

    I have worked with Nortel on this issue - there is simply no other way to make DND work without a 2250 console. To this day, we still install them in hospitals for that one feature (not used for anything else).
  12. CS1Kfan

    Err008, CS1000E

    I have a mix (on two different 1000E's) of both MC32S cards and DSP daughter boards. We have had problems with the MC32S cards where they stat good but they aren't working. Disabling/re-enabling resolves the issue (more of a quick fix than a resolution). I have had the exact same problem in...
  13. CS1Kfan

    NO CLID incoming on a PRI

    CNDA in the Class of Service on a set allows the calling party's information to be displayed. The default is CNDD which denies the delivery of this information; however, internal calling party information would also be denied.
  14. CS1Kfan

    Odd forwarding issue

    I believe bigindian65 is correct. I've always had to answer Yes to the MWC prompt of the queue in order to Forward to it.
  15. CS1Kfan

    remote modem for meridian mail answers-can't talk to mail

    I have found it necessary in the past to follow the instruction below for modem strings - hope this helps. U.S. Robotics Setup for Meridian Mail The Ventel 9600 Plus modem (A0381458) supplied for Meridian Mail Remote Access and the Ventel 2400 modem (A0345963) have been replaced by the U.S...

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