Phone Display ideas 1

[pbxn]

Currently have a clock in/out system that employee's use on campus. The server records the phone/location of where they employee did their clock in/out from, thus preventing employees from cheating the system and clocking in from their cell, or home number etc.
Current config on the phones is a sys. speed dial button/option (for the 500 sets) that calls the server number. What I'm looking for is a way on the digital/IP sets, to block the actual phone number that the speed dial is calling, on the phoneset display.
One thought would be to make the number a non-did, but the concern of someone forwarding their phone to it, then call their desk phone from home/cell came up. I then thought to do a 5 digit non-did, thus preventing users that have cfw 4 from forwarding to this, but some, mostly managment, are allowed to cfw up to 8 digits.
So I need a way to be able to pass the orig clid to the server, and essentially block the speed dial number being dialed on the phone display. I just love people problems!

 

[johnpoole]

i usually tell the boss that i don't attempt to program around bad management... once a week (month) prt your dig sets, look at the last cfw dest, when it matches the speed dial entry, fire that person.. problem solved. a person that will clock in or out from home will steal things other then time.

john poole
bellsouth business
columbia,sc

 

[pbxn]

I'm with you there JP, but you know how it is, "we" always somehow get involved in the people issues. So sad isn't it, lol

 

[StanleySteamer]

If the time server is connected via a phone TN then you could just program the CLS FR2. Cannot be called from outside even if another phone is forwarded to it.

 

[pbxn]

Here's how its currently setup
DN 5430
TYPE FFC
FEAT PLDN
>ld 21
PT1000

REQ: prt
TYPE: ffc
TYPE FFC_DATA
CUST 0

TYPE FFC_DATA
CUST 00
CCRS UNR
SCPL 1
SBUP YES
FFCS NO
STRL 0
STRG
ADLD 0
DFLT_SCPW NO

 

[StanleySteamer]

Looks like you are using Group Hunt.
You will have to print in LD 57.
REQ prt
TYPE ffc
CODE pldn

You should see a LSNO which you would print in LD 20.
REQ prt
TYPE scl
LSNO --- whatever you got in LD 57.

That should give you a list of actual DN's that have TN(s) that may be connected to your time server.

 

[pbxn]

Here's one caviat. We have 1 central time server, that supports multiple sites. Those sites have dummy acd's ncfw to 9+the time server number. So if I were to block external it would affect those remote sites. Haven't had time to scrub avail dn's in each site to come up with some on network "via tie" esn routing, and with the wide range of did's used that will be a project in itself.

 

[CS1Kfan]

This would require a little bit of work, but you could change the lead number 5430 to be a dummy queue with the MWC prompt set to No (default) so nobody could forward to it. Make the dummy queue NCFW the new PLDN. You would just have to rebuild your Hunt Group with the new PLDN. Wouldn't that work?

 

[johnpoole]

CS1K.. i missed something.. i can forward to a pldn built as a hunt group and i can forward to maxp 1 acd mwc no. call goes to the ncfw..

i agree that somewhere in there you can build a number that no one can forward to, but i can't see the forest on this one.

john poole
bellsouth business
columbia,sc

 

[johnpoole]

i found a workaround but it is not simple..

spare analog trunk, new rdb start type loop, cot, set the tfd timer to as many seconds as the call should take.. auto yes, then make the atdn xxxxxxxx, the dn your blocking forward to..

use an analog station port as the cot, cls mnl ftr hot d 7 xxxxxx... give out the non did acod on the route,

ld 21 cfta no, blocks cfw to the acod..


i dial the acd, it give me dt from the analog phone, it rings down to the screened number.. as warned, not simple you could have as many trunks as you do answer points on the app.. it took 30 minutes or so to software that and test.

now i can take it out and go home

john poole
bellsouth business
columbia,sc

 

[pbxn]

Not simple by no means, but this is a people problem so that in itself takes simple out the equation. Will give it shot, thanks JP, its Friday have a frosty one on me.